1. qudahamohammad's Avatar
    my friend has a Lumia 620 with Windows Phone 8.1 downloaded and she encountered a problem where a lot of contacts have a "SPAM CALL" and a "ban" sign as their photo. It all happened after she downloaded TrueCaller if that is linked, here are some screenshots:







    it also appears in her whatsapp, what can be done to help her? thanks in advance.
    anon(7900571) likes this.
    05-30-2014 12:58 PM
  2. lovenokia's Avatar
    I have never seen or heard of such an issue before.
    05-30-2014 01:02 PM
  3. Guytronic's Avatar
    That is weird.
    Never seen this before.
    05-30-2014 01:04 PM
  4. David P2's Avatar
    Remove Truecaller and see what happens - as for the duplicates, they will appear in her Whatsapp because it uses numbers from the phonebook, so any numbers in there will be duplicated in Whatsapp's favourite list if that number is also connected to Whatsapp.

    Have you had a look at the call+sms block option in Settings? That can block calls and texts - silently if need be. And it's part of the OS. Personally I don't see the point in using an app (such as Truecaller) that duplicates functionality already in the OS, more so if you have to pay for it.
    05-30-2014 01:05 PM
  5. Ashish Gupta888's Avatar
    This happens when you block a contact in Truecaller. Have your friend unblock those contacts from trucaller. I had faced the same issue after installing latest update from Trucaller.
    05-30-2014 01:24 PM
  6. Per Thygesen's Avatar
    http://www.truecaller.com/pdf/how-to...dows-phone.pdf
    Sent from my RM-937_eu_euro1_935 using Tapatalk
    05-30-2014 01:33 PM
  7. qudahamohammad's Avatar
    This happens when you block a contact in Truecaller. Have your friend unblock those contacts from trucaller. I had faced the same issue after installing latest update from Trucaller.
    she has nobody in the call filter on TrueCaller
    05-30-2014 01:41 PM
  8. foxbat121's Avatar
    Sounds like TrueCaller goes haywire !
    05-30-2014 02:06 PM
  9. anon(7900571)'s Avatar
    This happened all after the recent true caller update , if you enable advanced search and call filter ,truecaller will gain access to your phone directory (people hub ) it would save some spam calls entry , here is the screenshot wp_ss_20140531_0001.png
    wp_ss_20140531_0002.png
    wp_ss_20140531_0003.png
    wp_ss_20140531_0004.png
    what I did was first of turn of advanced search and call filter from truecaller settings and then I have to manually delete these spam contacts added
    palandri, Guytronic and xandros9 like this.
    05-30-2014 07:41 PM
  10. David P2's Avatar
    Go into Outlook/Hotmail on a desktop and go into People there - you can get rid of them a lot quicker.
    anon(7900571) likes this.
    05-31-2014 03:02 AM
  11. Kaushik Banerjee's Avatar
    Go to peoples hub> settings > filter contact list> uncheck true caller that's it. This is the workaround.
    anon(7900571) and xandros9 like this.
    05-31-2014 03:17 AM
  12. David P2's Avatar
    Go to peoples hub> settings > filter contact list> uncheck true caller that's it. This is the workaround.
    That just hides them - doesn't delete them, which is the objective.
    Kaushik Banerjee and xandros9 like this.
    05-31-2014 05:04 AM
  13. Kaushik Banerjee's Avatar
    That just hides them - doesn't delete them, which is the objective.
    Yea I know that ..I suggested this workaround as sometimes we may need spam calls to be blocked but don't want them to be displayed, or removed totally. It also ruins the people hub tile.
    06-02-2014 01:50 AM
  14. wuiyang's Avatar
    why you would install truecaller if nokia give you a call+sms blocker app in setting?

    truecaller save the contact it has downloaded (if enhanced search is on) and you added so that it will allow to use VoIP when they give you a call
    06-02-2014 04:51 AM
  15. Ashish Gupta888's Avatar
    why you would install truecaller if nokia give you a call+sms blocker app in setting?

    truecaller save the contact it has downloaded (if enhanced search is on) and you added so that it will allow to use VoIP when they give you a call
    call+sms blocker does not provide details of caller :-P (That's why they use it)
    06-02-2014 03:34 PM
  16. David P2's Avatar
    call+sms blocker does not provide details of caller :-P (That's why they use it)
    If you go into the app itself and into the blocked sms/call it shows you the phone number that attempted to call, if it hasn't been witheld.
    06-02-2014 03:38 PM
  17. Ashish Gupta888's Avatar
    If you go into the app itself and into the blocked sms/call it shows you the phone number that attempted to call, if it hasn't been witheld.
    Does it show name of the caller(If its not on your contact list)? Does it show the address of the caller?
    Answer is NO
    That's what I meant ;-)
    Kaushik Banerjee likes this.
    06-02-2014 03:40 PM
  18. Prahlad Mukhiya's Avatar
    Hi
    I faced the same problem with my nokia Lumia 820 phone. Suddenly many "SPAM CALL..." contact added in my people's list and after deleting these contact apperars again and again. Finally i noticed these contact list is added after installing app named "truecaller".
    So, the solution is....
    1. Click "people" (here you can see your all contacts)
    2. Click on option button (three dots in right bottom corner)
    3. Click on "setting"
    4. Click on "filter my contact list"
    5. Then, untick "Truecaller"
    6. Click on ok sign botton
    Your done, now there is no irritating spam contact
    07-11-2014 06:24 AM
  19. Arun Sathiya Moorthi's Avatar
    i too had same problem. uninstall the true caller and restart ur phone. it ll do the work :)
    08-23-2014 09:07 AM
  20. Jineshj11's Avatar
    Yes this has worked. After following all the steps just restart your phone.
    03-02-2015 01:29 AM

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