1. FAHMI BASSEM's Avatar
    Hi, my sister just bought a Lumia 625, and she's really happy, but it can't install any apps, because it needs a permission "family permission".
    How can I fix it.
    06-02-2014 04:23 PM
  2. xandros9's Avatar
    Assuming I understand her problem right.

    My inclination is that she is below 18 (or at least has that in her MS account.)

    You, or a parent or even her will have to use/create an account for the My Family feature on windowsphone.com, list her as their child, and remove whatever restrictions there are.
    MS pulled this on me too, so personally, I created a bogus account for the purpose. (shh its a secret!)

    Hopefully that makes enough sense to get you going in the right direction.

    And this is my 2,000th post here! Woo!
    FAHMI BASSEM likes this.
    06-02-2014 04:26 PM
  3. FAHMI BASSEM's Avatar
    Assuming I understand her problem right.

    My inclination is that she is below 18 (or at least has that in her MS account.)

    You, or a parent or even her will have to use/create an account for the My Family feature on windowsphone.com, list her as their child, and remove whatever restrictions there are.
    MS pulled this on me too, so personally, I created a bogus account for the purpose. (shh its a secret!)

    Hopefully that makes enough sense to get you going in the right direction.

    And this is my 2,000th post here! Woo!
    Congratulation and thank you.
    xandros9 likes this.
    06-02-2014 04:33 PM
  4. FAHMI BASSEM's Avatar
    06-02-2014 04:34 PM

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