[Arjun KR]

I'm facing a problem, previously I had installed FB Messenger on SD card, when I tried to update yesterday,it asked me to move it to phone memory, when I tried to do that, the storage sense didn't shown the messenger in SD card, even it is missing from app list,but I can access it from the previously pinned tile.
I inserted the SD card to my PC and checked and I found FB Messenger was present, then I formatted my SD card, now phone is asking me to inert sd card which had fb messenger, I want to uninstall the app and want to perform fresh install, but it is not listed in app list or storage sense,it is only visible in store with a message "insert sd card to update this app"

[dKp1977]

Have you tried and cleared your temp files with the storage tool? How about a reboot or even soft reset?

[Kaushik Banerjee]

try downloading the xap file manually from the windows phone app store website and transfer it to the root of your sd card. reboot your phone and go to store ? install local apps and try installing it manually

[Arjun KR]

tried clearing temp files,performed soft reset still the same problem.
Installing from SD card gives me an error 80070057

[dKp1977]

tried clearing temp files,performed soft reset still the same problem.
Installing from SD card gives me an error 80070057

What about installing it directly from the web store?

[gmerdude]

Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment

[dKp1977]

Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment

You know, it's not about which messenger is better or not. It's about what your friends use. If the majority is using Whatsapp, so are you.

Excuse me, no idea why the heck I wrote Whatsapp. I confused threads. :) IM+ definitely works. Gotta say though that I for one really like the FB messenger app.

[Arjun KR]

Honestly remove it it is a huge battery drainer get IM+ plus its on sale at the moment

Even to remove it,its not there in app list,leave alone using it.
App sits somewhere in phone system folder,its just not visible, I need a way to remove it.

[Arjun KR]

tried it but same problem. error 80070057

[dKp1977]

tried it but same problem. error 80070057

Seems like you will have to go with a hard reset then. -_- You said you formatted the SD card. Did you do that directly on your WP device or by using a computer?

[Arjun KR]

I formatted with help of computer, it seems hard reset is the only thing left.

Thanks for your suggestions everyone.

[dicks-webos]

Uninstall and re-install the messenger app worked for me. There was an update two days ago, not seeing major "battery drain" with it though.