1. Hero Calibo's Avatar
    i got the latest update for xbox music (wp8.1) but i noticed that mine doesn't have background artists showing. just pure black. is there any way i can get the artist pictures back from wp8 music hub?
    06-11-2014 02:22 AM
  2. Vishal Kaushal's Avatar
    Mine has the same problem.. Since the beginning.
    06-11-2014 02:28 AM
  3. FAHMI BASSEM's Avatar
    Me too, no artist background.
    Search forums you will find how to fix this issue.
    Note: I couldn't fix it because Xbox music service isn't available in Saudi Arabia
    06-11-2014 02:31 AM
  4. rizzo183's Avatar
    There is no way to get them back, yet. They only show up on the lockscreen. You could try this though:

    1. Swipe over to "find music" section
    2. Search for the artist you need
    3. Play any song from the store. This will take you to "now playing", and will play a 30 second preview of the song.
    4. From the "now playing" menu go to the "3 dots" menu and select "add to".
    5. Then select "collection".
    *6. Then go to your collection, browse to that artist and open it. Your back ground SHOULD show up here if it didn't show up after step 5.
    **7. Play a song from your collection, which then takes you to the "now playing" menu, and now a background should show up if it didn't after step6.

    Repeat these steps for each artist. Inconvenient, but the only way.

    *6 & 7 usually isn't necessary, but sometimes you need to do them. XBM works in weird ways!!

    Edit: You DO need an XBM pass. If it's not available in your region, just go to xbox music and change your region to US. Worked for me. I'm also from a non-supported zone.
    06-11-2014 02:34 AM

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