1. Ixia's Avatar
    When I created a Microsoft account after buying my 1020, I used my old Nokia ovi.com email address (Yahoo based). I'd now like to have an Outlook.com address as my Yahoo email is being a pain, I can't see any way of creating one now I already have a MS account, whereas when I created my daughters account she was automatically given the option.

    Can anyone help? Thanks.
    07-12-2014 11:22 AM
  2. switch side method's Avatar
    You may have to create one using the laptop or go to desktop mode if using the phone.
    07-12-2014 11:26 AM
  3. yeewiz's Avatar
    Can you not add an outlook.com email address as an alias? Then once that is set up, switch it to your primary?
    Guytronic likes this.
    07-12-2014 01:01 PM
  4. Ixia's Avatar
    Yeewiz - Yes, I can do that, but how do I get the address in the first place? I get the feeling I'm missing something really obvious.
    07-14-2014 12:34 AM
  5. Ixia's Avatar
    Argh...minor rant. Took advice from a Microsoft.com forum moderator to create a new account then add address as an alias.
    I followed their links, created the new account, but when I go into my my existing account and try to add it, it says that email address has already been taken. Yes, it has ...by me! And the forum member has locked the bloody thread, so I can't even reply. So now I have 2 Microsoft accounts and an email address that I can't add to my account.
    07-17-2014 03:13 AM
  6. yeewiz's Avatar
    yep, classic mistake, I feel for you. I did the same. I'm guessing you now know how to add the alias? That is, log into outlook.com using your original MS account. Click the gears in the upper right, then Options, then Your email accounts. Then you can add the alias there. Time to invent your new alias now that the one you wanted was used by mistake. Good luck!
    07-17-2014 11:48 AM
  7. Ixia's Avatar
    Yeah, I know now.
    Just disappointed because I actually managed to get my name on the address with no dots or numbers etc. and now I can't use it. Well, I could use it but it would mean running two accounts.😞
    07-18-2014 06:49 AM
  8. AndyCalling's Avatar
    Close the error account, then wait a month. Then your perfect email address will be released and you can add it as an alias to your old account. One month.
    Ixia likes this.
    07-18-2014 07:20 AM
  9. Ixia's Avatar
    One month? I'd read that it was 270 days, plus a possible 90 more. One month I can live with 😃
    07-18-2014 10:53 AM
  10. AndyCalling's Avatar
    There are longer waits for some security issues I seem to remember, but unless it has changed it is only one month to release email addresses. I have done it.
    07-18-2014 11:02 AM
  11. Ixia's Avatar
    Official reply from Microsoft support says 60 days. Guess I'm just going to have to wait and see...will try after 30 :)
    07-18-2014 02:30 PM
  12. AndyCalling's Avatar
    Damn. They must have changed it. Well, mark it in your calendar as once the address becomes available anyone can snag it.

    Also, once you've closed the account you can still log in, reviving the account again. Needless to say, I wouldn't do this if I were you or it might reset the clock.
    07-19-2014 08:23 PM

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