Huge Amazon device sale! Shop all the discounts now

  1. Perda's Avatar
    I managed that app (Asphalt 8) is still installed in system, but I can't see it in menu. It can be run only from kid's corner. But I can't find it anywhere else, it can't be installed from store (but there is information that app is installed), even from website remotely, can't see it in storage. Any ideas how to fix it? Maybe more apps I have installed and can't see them and they are in storage...
    See screenshots...
    Attached Thumbnails wp_ss_20140716_0001.jpg   wp_ss_20140716_0002.jpg  
    07-16-2014 02:44 AM
  2. WNxAshik's Avatar
    what is the status of the app when u go to its link in the store? If it shows installed, can u try pressing the view app button and see if it appears on the list
    07-16-2014 03:41 AM
  3. Perda's Avatar
    Yes, in store app shows as installed, but after click on view only main screen appear and nothing change.
    07-16-2014 04:31 AM
  4. WNxAshik's Avatar
    ^ Dude, i think its best if you would hard reset your phone and reinstall everything, i bet your firmware is broken.
    07-16-2014 06:17 AM
  5. TechFreak1's Avatar
    07-17-2014 06:33 AM
  6. hs k's Avatar
    And that's not even a thing. I woke up from a nap to find that my phone was somehow removing Apps on it's own. I have had to install around 10-15 apps or so now.
    07-17-2014 06:49 AM
  7. TechFreak1's Avatar
    And that's not even a thing. I woke up from a nap to find that my phone was somehow removing Apps on it's own. I have had to install around 10-15 apps or so now.
    Sounds you need to either hard reset or use the recovery tool.. But the problem maybe deeper than that.
    07-17-2014 07:43 PM
  8. WNxAshik's Avatar
    And that's not even a thing. I woke up from a nap to find that my phone was somehow removing Apps on it's own. I have had to install around 10-15 apps or so now.
    Maybe your storage device is damaged?
    07-19-2014 01:01 AM
  9. S Vaibhav's Avatar
    A hard reset is the best solution. To do a hard reset, go to settings>about> reset my phone.
    07-19-2014 01:16 AM
  10. mjyumping's Avatar
    WE have the SAME issue. Mine disappeared too after the update month ago.
    my store purchase still thinks that I have it installed, while its not anymore on my App List (also not on Games hub)

    WP 8.1 2nd update
    07-19-2014 01:20 AM
  11. hs k's Avatar
    Maybe your storage device is damaged?
    Nope, it works perfectly fine. Seems like an update messed it up a bit.

    For the time being to claim a warranty, I reflashed the phone back to 8, man, I love the flipping Music hub.
    07-19-2014 01:27 PM
  12. hs k's Avatar
    WE have the SAME issue. Mine disappeared too after the update month ago.
    my store purchase still thinks that I have it installed, while its not anymore on my App List (also not on Games hub)

    WP 8.1 2nd update
    Is the app in SD card? I had the problem with some messaging app. Moving it to phone resolved the problem.
    07-19-2014 01:29 PM
  13. WNxAshik's Avatar
    Nope, it works perfectly fine. Seems like an update messed it up a bit.

    For the time being to claim a warranty, I reflashed the phone back to 8, man, I love the flipping Music hub.
    I miss the hub too.
    07-20-2014 12:40 AM
  14. meowyorker's Avatar
    Maybe try to check your "Game" App from menu?
    07-22-2014 08:49 AM
  15. Perda's Avatar
    Hard reset fixed it. But I had to format SD card, becouse all apps I had on SD card were installed to phone memory after hard reser and those apps on SD card moved to others files (5gb)
    07-22-2014 12:35 PM

Similar Threads

  1. Replies: 47
    Last Post: 08-14-2014, 12:55 PM
  2. Windows Phone Central app
    By Dan Christensen in forum Site Feedback & Help
    Replies: 12
    Last Post: 08-05-2014, 11:56 AM
  3. Remembereel app problem
    By Arpit Mittal in forum General Phone Discussion
    Replies: 6
    Last Post: 07-23-2014, 11:58 AM
  4. Need a Recurring Reminder App
    By WPCentral Question in forum Ask a Question
    Replies: 4
    Last Post: 07-16-2014, 04:17 AM
  5. Windows Phone Central app
    By Dan Christensen in forum Ask a Question
    Replies: 2
    Last Post: 07-15-2014, 07:39 PM
LINK TO POST COPIED TO CLIPBOARD