1. Rohit Das_10_1989's Avatar
    I have a Nokia Lumia 925 on DP 8.1 in India. As per the Update Tracker Sheet the Lumia Cyan update is available in my region but when I check my phone update it says no new update found. I read the thread in which I need to revert to Lumia Black to update to Cyan but I think that is only for devices having a Bitlocker Encryption which I am pretty sure is only for phones received from companies and not on retail purchases like mine.

    Has anyone faced this problem? Please let me know.
    07-18-2014 01:47 AM
  2. Sym3's Avatar
    Microsoft has stopped the Cyan roll-out until the issues are fixed,it doesn't matter if you are on black or 8.1DP.
    07-18-2014 02:06 AM
  3. naveenow's Avatar
    Hi, my Nokia Lumia 925 got cyan update (India). I had DP in my device and got cyan update (114MB) on 16/7/14 and things I experienced
    1. Nothing new, only Lumia black name changed to Lumia cyan
    2. No brightness profile etc.
    Currently Microsoft stopped Cyan update for Lumia devices with DP installed. There is a bug related to Bit Locker and once it is solved, you will get the update.
    I tried to revert back my Lumia cyan to Lumia black, but failed...
    I think DP devices with Bit Locker (company phones) requires downgrade to wp8. Normal user doesn't require to do that... Wait for a fix from Microsoft.
    07-18-2014 02:09 AM

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