1. RonV42's Avatar
    I have heard about the bitlocker issue with Cyan release. My work site uses activesync policies and forced bitlocker on my phone. If I remove the email account for exchange will bitlocker be turned off and thus I would be able to do the Cyan upgrade?
    07-19-2014 12:55 PM
  2. David P2's Avatar
    It only affects those on 8.1 Preview. If you're running 8.0 and part of a corporate network (which by the sounds of it you are), then you can go ahead and update with no worries.
    07-19-2014 01:00 PM
  3. RonV42's Avatar
    No I am on the developer preview.
    07-19-2014 01:14 PM
  4. hprvez's Avatar
    I think it will remain encrypted but i'm not sure... Try to remove it!
    07-19-2014 01:16 PM
  5. David P2's Avatar
    No I am on the developer preview.
    You could try turning off the company apps and stuff and removing the Exchange account but I suspect if policies are being enforced then those options may not be available.

    Only way round it is to use the recovery tool and downgrade to 8.0, reinstate Exchange and stuff, then do the update. Or do the update first lol.
    07-19-2014 01:16 PM
  6. manicottiK's Avatar
    If I remove the email account for exchange will bitlocker be turned off
    No. If cyan is available for your phone now, you'll need to use the recovery tool to downgrade to 8.0 before upgrading again.
    07-19-2014 03:14 PM
  7. RonV42's Avatar
    That is what I thought...I'll wait until Microsoft comes up with a fix.
    07-20-2014 03:55 PM

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