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08-04-2014 04:06 PM
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  1. Blackadder_100's Avatar
    I just did a hard reset and didn't update the OneDrive app and now the Photo hub integration works just fine. Is there any way to report this problem to MS other than leaving a review on the app?
    Glad you are back on track! Don't know how to report this issue to MS, hopefully someone will respond with the answer.
    morgaes likes this.
    07-23-2014 07:11 PM
  2. AgentEXE's Avatar
    SOLUTION

    Access Onedrive via web portal (PC)
    I created a 2nd root folder I named Pictures B (you can name it whatever you want).
    I then moved all my subfolders from the default 'Pictures' folder to the new 'Pictures B' folder.
    Then I had to go through and change the properties of each and every subfolder, one at a time, to 'Pictures' type.

    To be clear, all the properties/file types were already set to 'Pictures' when they were under the default Pictures folder, but moving the folders reset the properties to Documents. So it is indeed a bug to begin with, but one that is fixable.

    After all done, I went back and deleted the original (and now empty) default Pictures folder... however, when you reload OneDrive, it auto-creates that default Pictures folder, so its always there.
    I tried this but it didn't work for me. I have the 1520 with WP 8.1 and OneDrive 4.2.0.0. Did you move your Pictures B content back to Pictures after OneDrive auto-created Pictures again?
    07-23-2014 11:51 PM
  3. josh_zombie's Avatar
    Having same issue - 1520 / WP8.1 Cyan / OneDrive 4.2.0.0
    07-25-2014 10:53 PM
  4. AndreaTek's Avatar
    Same issue on Lumia 925 with WP8.1, Cyan and OneDrive 4.2.0.0
    07-26-2014 01:45 AM
  5. JONA1970's Avatar
    Same problem here on Lumia 930 with WP8.1, Cyan and OneDrive 4.2.0.0
    After that update I started to see a lot of "Resuming" and "Loading" after unlock the phone. I think it's related with this ondedrive update :(
    07-26-2014 02:57 AM
  6. AstroPop's Avatar
    Same issue 8.1 preview on Lumia 520, OneDrive picture folders don't show up when browsing photos in the photos app or when selecting a picture from OneDrive in other apps. In the OneDrive app they show up just fine. Weird.
    07-26-2014 10:01 AM
  7. AstroPop's Avatar
    Just to clarify all my folders show up just fine in the OneDrive app. But for example when choosing a wallpaper in settings I select OneDrive in the file picker and the default onedrive Photos folder just doesn't show up. A video folder I made myself does show up. It's just lumping the photos folder in with the rest of the normal document folders to be filtered out when choosing pictures for some reason.
    07-26-2014 10:36 AM
  8. fe1fe1's Avatar
    Same problem here. L925, cyan
    07-26-2014 02:35 PM
  9. k72's Avatar
    I made a new folder "Pictures1" and moved all the photos there and made sure the properties were set to pictures. These showed up fine on my Lumia 635 in the Photos app. Then when the new "Pictures" folder automatically showed up again, I moved everything over there and then nothing showed up. I guess for now the only solution is to have an empty "Pictures" folder and save everything to a different folder.
    07-26-2014 09:57 PM
  10. bulls96's Avatar
    Glad to see I'm not alone with this. Wonder if MSFT knows about this already.


    Sent from my Surface Pro 3 using Tapatalk
    07-27-2014 09:21 AM
  11. AstroPop's Avatar
    I tweeted them about this, other people should let them know too to get their attention since this seems to be a common problem
    eepyaich likes this.
    07-28-2014 08:02 AM
  12. gildedsplinters's Avatar
    I tweeted them about this, other people should let them know too to get their attention since this seems to be a common problem
    Who did you tweet? Joe Belfiore?
    07-28-2014 04:09 PM
  13. Morgin Miyako's Avatar
    I have this problem as well, but don't know when it first began. All of the subfolders were available when I first updated to 8.1 DP. I can only view pictures stored in my camera roll. Saved Pictures is shown but the pictures don't load. OneDrive Albums show none of the subfolders, but one shared album from the Root directory and oddly an empty folder created when I installed the game "OverVolt" is displayed.

    The OneDrive app itself shows all of my content. Syncing my account or allowing OneDrive to run in the background hasn't made a difference. The main "OneDrive" album thumbnail has never shown a photo either. I've also noticed that downloading photos from OneDrive still reduces the quality and resizes photos.

    I miss the old photo hub!
    07-29-2014 08:06 AM
  14. TheOzgun's Avatar
    Count me in. It tried hard resetting and it worked fine, until I updated OneDrive app. *headdesk*

    I can't believe these guys break such a basic functionality, I feel like a guinea pig with every update.

    Lumia 930
    07-29-2014 09:50 AM
  15. wheresmybeaver's Avatar
    +1 with this issue.

    I store all my system wallpapers and archived photos in Onedrive and can no longer access them through the Photos hub (or any system app that utilises the hub) since the update last week. It's a pretty big bug to let through - I'm assuming MS are scrambling to get a fix and an update through since lots of people are updating to 8.1 this week and are going to think this is a limitation of the new update.
    07-29-2014 11:24 AM
  16. powercamg4's Avatar
    +1020 this, I am really starting to get pissed off by this issue. I have over 1.5TB of storage in OneDrive and about 100GB of that is just photos. I just want to add photos to my paper shuffle and I cant! I cant even show people my photos I recently took because the stupid integration into the photos app is dead! Can we please just revert it Microsoft?
    07-29-2014 11:42 AM
  17. timppa_k's Avatar
    I have L930 and L520 as reserv. In L930 I have this problem but not in L520 (ranning WP8). I made the full factory reset an shotly after that I could get OneDrive pictures from picture hub. But during install of apps the pictures in OneDrive vanished.
    I hope Microsoft make soon repair in picture hub.

    Otherwice I am very satisfied with the L930. Maybe the reason is that I don't inspect it with microscope and micrometer. The phone is mild warm and no any lag. I'm happy man ;-)



    Sent from my SVS1312C5E using Tapatalk
    Last edited by timppa_k; 07-29-2014 at 11:57 AM.
    07-29-2014 11:45 AM
  18. gildedsplinters's Avatar
    I tweeted them about this, other people should let them know too to get their attention since this seems to be a common problem
    Nevermind, I tweeted @WinPhoneSupport and they've been asking me to soft reset and use the OneDrive app "as a workaround."
    *sigh*

    Anyways, I tipped WPC and tweeted Joe Belfiore and @OneDrive as well, maybe someone can get on their case about it.

    Also started a post on MS Forums here, if anyone else would like to contribute:
    http://answers.microsoft.com/en-us/w...6-bef1d135c7a4
    Last edited by gildedsplinters; 07-29-2014 at 04:57 PM.
    07-29-2014 04:05 PM
  19. bulls96's Avatar
    Hope wpcentral picks this story up to get more attention from msft.
    Sent from my Lumia Icon using Tapatalk
    Michael English likes this.
    07-29-2014 07:20 PM
  20. eddieDOTexe's Avatar
    I'm reporting the same issue with a Lumia 810 running 8.1 dev preview .12397.895 and Onedrive app 4.2.0.0

    Glad to know I'm not alone. Hope there's a fix soon!
    07-29-2014 10:15 PM
  21. robinleck's Avatar
    I am having this issue of a blank Onedrive Albums within the Photos Hub !!! Bummer 😳
    Awaiting MS to expeditiously come up with a resolution.
    07-31-2014 02:15 AM
  22. Rich May's Avatar
    In case MS look at this another +1020 here for this issue - glad to see I'm not alone!
    07-31-2014 06:41 AM
  23. gildedsplinters's Avatar
    FYI, after digging around, I have found that MS acknowledges this as a bug and that a fixed app is being published ASAP, see the comments on this OneDrive blog post:
    https://blog.onedrive.com/updates-to...comment-147071
    07-31-2014 10:11 AM
  24. Blackadder_100's Avatar
    FYI, after digging around, I have found that MS acknowledges this as a bug and that a fixed app is being published ASAP, see the comments on this OneDrive blog post:
    https://blog.onedrive.com/updates-to...comment-147071
    That's a good find, thanks.
    Last edited by Blackadder_100; 07-31-2014 at 11:58 AM.
    07-31-2014 11:44 AM
  25. alexeysalo's Avatar
    Have the same problem on Lumia 930 with WP8.1, Cyan and OneDrive 4.2.0.0. Now it's good to hear that MS working on this... :)
    Griffinx likes this.
    07-31-2014 03:33 PM
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