1. Kelly Tweedell's Avatar
    Does anyone know what this code is or how to fix it ? I can not install anything and some programs that were installed no longer work. Everything I have read has to to with computers not phones. Thanks
    07-27-2014 05:14 AM
  2. livin_raj's Avatar
    Have you done be basic?
    Restarted the phone.
    Reset the phone.
    07-27-2014 05:25 AM
  3. Kelly Tweedell's Avatar
    No I have not. How do I reset the phone? Wont I loose everything?
    07-27-2014 05:32 AM
  4. Said Ali's Avatar
    No I have not. How do I reset the phone? Wont I loose everything?
    Resetting the phone will make you lose all your data, but try these methods:

    Make sure you logged into your Microsoft account..
    Check your time and date settings, i remember i had a similar problem, but i had the wrong time on my phone... It wasn't in Sync.
    07-27-2014 05:39 AM
  5. Shawn Lazaros's Avatar
    My phone is set to the correct region and area code, but I'm still getting this error. I need the current update in order to rectify a self- power cycling issue with the hardware. Are there any other suggestions for this issue?
    07-12-2015 07:22 PM

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