Xbox music C00d7176 resolved?

Mike Santagata

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Dec 25, 2013
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In the last few weeks, Xbox music subscribers have noticed that music downloaded to the device would not play, but instead display an error message, reading "we can't play this file on your phone. Error code C00D7176". The error code is not recognized by xbm support agents. I noticed this morning that downloaded songs are playing again, and the app itself even seems to be running more smoothly. Check it out. Start by deleting the songs downloaded (the ones that won't play). Turn off device, turn back on and redownload. They should play.
 

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