Hi all,
So i have a problem with my phone ( Lumia 920 RM-821) freezing during charging, it all began after i updated to 8.1 Dev. Preview.
This is what it looks like, all day the phone is working like it should, then in the evening i put my phone to charge on it's wireless plate , after some time i come to check if there aren't any calls or something else and the display may turn on, or may not, if it's not turning on then i already know it hanged so i soft reset it, after resetting it works again without a hiccup.
I tried 2 hard resets, one when i updated the first time to 8.1 DP and the second one a few weeks back, nothing helped.
I contacted various support teams from Microsoft, they basically told me to do things i already did, so this was a no go.
I tried to charge via USB cable ( included in the box ), it had the same behaviour as with the plate.
So i then started to disable various functions and basically i discovered that with Glnce Screen disabled it charges normally without the freezing issue.
So if there is anyoane experiencing this issue, let's spread the word so Microsoft knows about it.
So i have a problem with my phone ( Lumia 920 RM-821) freezing during charging, it all began after i updated to 8.1 Dev. Preview.
This is what it looks like, all day the phone is working like it should, then in the evening i put my phone to charge on it's wireless plate , after some time i come to check if there aren't any calls or something else and the display may turn on, or may not, if it's not turning on then i already know it hanged so i soft reset it, after resetting it works again without a hiccup.
I tried 2 hard resets, one when i updated the first time to 8.1 DP and the second one a few weeks back, nothing helped.
I contacted various support teams from Microsoft, they basically told me to do things i already did, so this was a no go.
I tried to charge via USB cable ( included in the box ), it had the same behaviour as with the plate.
So i then started to disable various functions and basically i discovered that with Glnce Screen disabled it charges normally without the freezing issue.
So if there is anyoane experiencing this issue, let's spread the word so Microsoft knows about it.