1. abhijeet715's Avatar
    I recently had a problem with my Lumia 1020 running Windows Phone 8.1 Developers Preview. The temporary files had 700 MB+ files and they were not clearing, so I made a backup of my personal files, music etc and Hard Resetted my phone. After that I copied all my data back and I opened my photo gallery to check whether all my photos were there or not. Iwent down and I saw that many photos were not there, instead of that there were empty photo tiles in grey color (see screenshot below). I rebooted my phone, tried deleting and copying them back again and all other possible things still those tiles did not go. For now I have hard resetted my phone again and those tiles have gone, but I want to know whether someone has come over this problem and is there any solution to it if this happens with me again in future. Also can I know why did this happen ?

    07-31-2014 03:39 AM
  2. anon(7900571)'s Avatar
    Did you captured those images by nokia camera ? If so in future you can go into nokia camera settings/tap on find photos and videos hot with nokia camera.
    07-31-2014 05:42 AM
  3. abhijeet715's Avatar
    I copied those images from my laptop
    07-31-2014 10:20 AM
  4. anon(7900571)'s Avatar
    I copied those images from my laptop

    did you captured those copied images by nokia camera or stock camera/any other 3rd part camera app ? If so you may follow what i said in my previous post :)
    07-31-2014 10:22 AM
  5. abhijeet715's Avatar
    Some were from the Camera apps in my Lumia and some were from my previous phone and some from WhatsApp,Facebook ,etc
    08-01-2014 01:07 AM

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