1. Andy Dunikowski's Avatar
    I had $9.99 in promo credit getting ready to expire in my MS account. I purchased and album for $9.99 on my Win 8.1 tablet. What does it take to get that music on my phone. Xbox music cloud collection is "ON". I can see the album and the songs but I am limited to 30 seconds of play on each song.

    Its all under the same account. Phone is a 1020.
    08-02-2014 09:07 PM
  2. tanyet's Avatar
    I would try all of the standard stuff first. Restart app, restart phone, or maybe a soft reset. I've had some issues recently with xbm syncing as well and that usually settles it.
    08-02-2014 11:12 PM
  3. Andy Dunikowski's Avatar
    No luck, restarted app several times. Just did a soft reset. All app settings are ON.
    08-03-2014 08:58 AM
  4. freypal's Avatar
    Do you get any error codes? What happens if you click as if to buy/download. I'm currently having issues with error 805a0193 which also includes the symptoms you mention. A few seem to be having it
    08-03-2014 09:15 AM
  5. Andy Dunikowski's Avatar
    No error codes... I can see the album and all the songs are listed but when I play one it only allows 30 seconds of play on the phone. The tablet is normal.

    I did see a notification in the tablet "I have music in the Cloud and it is accessible on Win 8/RT devices. With Xbox music pass I'll be able to see cloud music on my phone and 360".

    Does this mean I can't get it on my WP unless I pay $9.99 a month? I hope not... That would be BS... I would never by another song from MS again and would consider going back to @pple if that is the case.
    08-03-2014 10:17 AM

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