1. SamiHanna's Avatar
    Hi! I was wondering what Will happen if I make an back up of my ativ s and then do an hard reset, will everything come back? Like the start screen, photos, apps I logged in too, high scores on games.

    I want to do this because I can't install GDR1 on my ativ s and I've readed on Wpc dat if you do an hard reset you can install it.
    08-05-2014 04:50 PM
  2. Scienceguy Labs's Avatar
    When you set up your phone after the hard reset, you should be given the option to restore your phone. This will happen after you sign into your Microsoft account during the setup process. Be sure to save you current setup before performing the hard reset.
    08-05-2014 04:54 PM
  3. SamiHanna's Avatar
    Ok thanks! But will I literally get everything back?
    08-05-2014 04:56 PM
  4. Scienceguy Labs's Avatar
    You'll lose photos and music that you've downloaded, but you'll keep all of your apps and most of the data. I usually wipe my SD card when I reset...that's why I mentioned the photos and music. You might have to sign into a few 3rd party apps again.
    08-05-2014 06:37 PM
  5. SamiHanna's Avatar
    Wait but i mean Will i lose photo's i made with My camera?
    08-05-2014 06:45 PM
  6. Scienceguy Labs's Avatar
    Well, technically, those pictures should be in your OneDrive, so you won't lose them. However, they might be erased from your phone. Do you automatically back your photos up to OneDrive?
    08-05-2014 06:57 PM
  7. SamiHanna's Avatar
    Yes i think i do
    08-06-2014 02:22 AM
  8. Bernd Vantyghem's Avatar
    Do you get your saved wifi connections with pw back after a restore?
    08-06-2014 02:56 AM
  9. Scienceguy Labs's Avatar
    I know that on initial setup after a hard reset you are given the option to sign on to any available wifi, and you then will have to reenter your wifi password so that the phone will complete the setup process. I'm pretty sure that any wifi passwords that have been saved across your devices will still be there after your phone is back up and running.
    08-06-2014 08:40 AM

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