First time forum poster. Okay, here's the deal. I have a Lumia 1520. I had installed the dev preview, but I wanted the Cyan update and I wasn't getting the update from AT&T. So I thought I would revert back to WP8 and just go through the entire installation process new. However, when I started the Nokia Software Recovery Tool, it said I can install Cyan. I already had 8.1 and the update 1. So I went through the process thinking it would simply add Cyan, and now I have a phone with 8.1 and Cyan, but obviously no update 1. Also all my photos, music, and installed apps are gone of course.
Is there any way I can restore a backup to my previous 8.1 + update 1 state without wiping out Cyan? If so, how? I'd like to get all my apps, photos, music, contacts and settings back without having to do it all manually. It says my phone is up to date when I check for updates, but I don't have folders that I had before. I have 8.1 and the notification center.
For what it's worth, when I check for updates, it says my phone is up to date, but since I no longer have folders, that can't be right.
Is there any way I can restore a backup to my previous 8.1 + update 1 state without wiping out Cyan? If so, how? I'd like to get all my apps, photos, music, contacts and settings back without having to do it all manually. It says my phone is up to date when I check for updates, but I don't have folders that I had before. I have 8.1 and the notification center.
For what it's worth, when I check for updates, it says my phone is up to date, but since I no longer have folders, that can't be right.