1. sunco's Avatar
    Posted here because is not about some Cortana features

    Since GDR1 I'm not able to do the trick to activate Cortana outside US

    Anybody with the same problem?
    08-13-2014 10:23 AM
  2. secondsight's Avatar
    What do you mean by activate? Mine asked me some questions about interests etc. Is this what you mean?
    08-13-2014 11:44 AM
  3. sunco's Avatar
    Nop, before GDR1, I set my region and language to US, English and then Cortana appears with search button or icon on app list

    Now it's not working with me

    My default region and language is Mxico, Spanish (also my location is Mxico)
    08-13-2014 11:51 AM
  4. secondsight's Avatar
    I think the support introduced in GDR1 was for China, UK, Canada, India and Australia. I never tried the trick of changing to US

    IIRC it was the Speech, the Language and Regional format (match phone language) that you had to change. Are they all still set like that?
    08-13-2014 12:23 PM
  5. sunco's Avatar
    Changing regional an language used to work. Speech changes automatically

    Now it doesn't work

    The support you said, is the alpha one. The beta one works even if you are outside US and change region an language

    There is a post about this but i'm not allowed to use links. Title: want-cortana-outside-us-heres-how (this used to work, now with GDR1 is not working)
    08-13-2014 12:34 PM
  6. secondsight's Avatar
    Is Location Services turned on in Settings?
    08-13-2014 03:21 PM
  7. sunco's Avatar
    Yep, it is ON
    08-13-2014 03:23 PM
  8. secondsight's Avatar
    My only other suggestion would be to back everything up and do a hard reset (effectively a clean installation) then to try the trick again. Its a bit of a long way round although.

    (At least you have 10 posts now )
    08-13-2014 03:49 PM
  9. BlueSky2008's Avatar
    Yep, it is ON
    I'm facing with the same issue.
    08-27-2014 08:33 AM
  10. mikeycl's Avatar
    Some things to check

    Firstly have you got the English (United States) option in languages?

    if so it needs to be top of the list. (tap and hold and on the menu select move up)

    also does it state that any files need to be downloaded? (the necessary language pack)

    If so the check for updates in Phone update.

    Also check that speech is set to English (US).

    Once that is done restart the handset. Hold the power button and swipe down, then start backup. (Don't soft reset as this doesn't always save recent changes)

    Cortana should then be visible in the apps list and under the applications section of settings.
    08-28-2014 03:09 AM

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