1. nexialbinding's Avatar
    The best way to describe this problem is to say what I did to cause it:

    - I put music on the phone that I knew I wanted only temporarily, intending to delete it later
    - I deleted said music using Microsoft's own Files file manager app in order to get rid of it
    - Now the deleted music still shows up in Xbox Music but can't be played because the files don't exist
    - Desktop Windows shows some leftover files exist that are causing that problem, but won't let me delete them (see pic)

    kill-me.png

    Surprise surprise, another brand new way Xbox Music is a failure. Any ideas on how to fix this? So far I have tried:

    - Uninstalling the app: there is no way to do this because it's a system app
    - Clearing the cache: there is no way to do this because Windows Phone / Xbox Music doesn't have a function for it
    - Deleting the leftover files: there is no way to do this on the phone or on my desktop

    Please do not tell me to factory reset my phone because one app is a piece of **** (lol censors). I would appreciate any ideas.

    SOLUTION:
    I've found a partial solution for this and I'll leave the thread intact in case anyone else needs a solution.
    I went into the app and delete each song, one by oned, until they were all gone. A horrible solution that doesn't clear all of the data (recent plays is intact unfortunately) but solves 90% of the problem. God this app is a clustercensor.
    Last edited by nexialbinding; 08-14-2014 at 08:45 PM. Reason: Solved, partially
    08-14-2014 08:39 PM
  2. InvisGhost's Avatar
    Like you discovered, at the moment the best way to delete music from the phone is from within the Music app itself.
    08-15-2014 12:15 AM

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