Originally Posted by
PimpBot5001 I've been impatiently waiting for the official 8.1 deploy, and decided to live chat my carrier (virgin mobile canada) to see if they even have any intention of deploying it. Here is what was said:
Me: Given that you no longer sell any models of Windows Phone, do you still have plans to deploy the Windows Phone 8.1 software update to your existing Windows Phone customers?
Isidro: Regarding your concern, for your device software. This is provided by the manufacturer directly.
Me: Ok, my manufacturer is HTC. So you're saying that they will deploy it to me directly, and that virgin mobile has no involvement whatsoever with the deploy?
Isidro: Yes that is correct.
Is there any truth to what I'm being told? I have a feeling that if I contacted HTC, they would tell me that the 8.1 deploy "is provided by the carrier directly"...
Yes. That is TRUE.
I have a Nokia Lumia 1520 that is not released to any carrier here in Toronto. I got a Hong Kong Country Variant and there is no carrier that will ever seed the Cyan update. But 3 weeks ago, the Cyan OTA update was released by Nokia here in Canada and I was able to update mine. Unfortunately, it seems that Microsoft is giving priority to their own hardware (Nokia) so it may take a bit longer for other manufacturers. I actually thought I would be one of the last to get the Cyan update as there is no carrier for the Lumia 1520 here in Canada.
Rest assured that a carrier isn't necessary to get Cyan. It is just all a matter of time.
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