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  1. SSK the Gr8's Avatar
    yeah... that's why we are here. WPCentral please find out.
    09-17-2014 01:57 PM
  2. hprvez's Avatar
    I just went to the Nokia twitter account now, and it says you need cyan to get to denim
    That's why they'll probably release them at the same time
    09-18-2014 07:56 AM
  3. jackypaper's Avatar
    I just plowed through this entire thread. Wow. Is this an accurate summary of events?

    1. Devices running the 8.1 Developer Preview either can or cannot get the Cyan update, depending on the model of that device and their wireless carrier.

    2. All 8.1 DP devices can get the Cyan update, but only by performing a phone-resetting workaround.

    3. Microsoft has said that a fix is coming so that all 8.1 DP devices can get the update, but right now those efforts seem to have stalled.

    Is that correct?
    09-18-2014 08:36 AM
  4. chenhogi's Avatar
    It is.
    09-18-2014 08:48 AM
  5. mjrtoo's Avatar
    I knew several people that have gotten cyan with having the dev preview, it's happening, somewhat slowly though it seems.
    09-18-2014 08:59 AM
  6. adrian1338's Avatar
    Well I might have it too if I wouldn't get the 0x80188308 error?
    Blake Currall likes this.
    09-18-2014 09:41 AM
  7. T Moore's Avatar
    I knew several people that have gotten cyan with having the dev preview, it's happening, somewhat slowly though it seems.
    AT&T released the updates ,Aug 26, that are specifically aimed at the 1520 and 1020 running preview for developers. At the same time the Lumia 920 on T-Mobile Germany was included to update phones running DP.
    AT&T had previously released updates for the 1520 and 1020 but phones running DP could not update.
    These are the only ones I know of that have been updated while running the DP.

    Be specific when you say phones were updated running DP, what phone and what carrier.
    09-18-2014 10:08 AM
  8. c0br4's Avatar
    I'm also waiting for this update. I'm having a German Lumia 920 country variant. The cream cyan update got live a few weeks ago, but it is not available for me since I'm on DP. Not sure about German Lumia 920s from Telekom though.
    09-18-2014 01:12 PM
  9. SSK the Gr8's Avatar
    I gave up and installed Cyan using NSRT. Sigh!
    09-18-2014 05:35 PM
  10. harryaro7's Avatar
    Rather than waiting I finally downloaded cyan using NSU...no need to downgrade to 8.0...once cyan is there restore all apps..this is the only step that takes time..after that u can have pfd and get the further update as we all are having...
    09-18-2014 09:17 PM
  11. StephanW's Avatar
    Due to the bit locker issue on* some* phones, every one with a DP throughout the world has been barred from the cyan update. Not fair!
    Not fair is what I'd say after a delay of a week. But this is BS. I'm selling my vintage 1320 and I'm crawing back to Apple begging to take my money and give the iPhone. The grown up phone.
    09-19-2014 03:47 AM
  12. Mike Maio's Avatar
    Grown up. Hah. Just downgrade to 8.0. And go up to Cyan..
    Last edited by Mike Maio; 09-19-2014 at 04:08 AM.
    09-19-2014 03:48 AM
  13. kikkkasss's Avatar
    Not fair is what I'd say after a delay of a week. But this is BS. I'm selling my vintage 1320 and I'm crawing back to Apple begging to take my money and give the iPhone. The grown up phone.
    Yeah you do that! Bye Bye....
    lephilou likes this.
    09-19-2014 11:19 AM
  14. D M C's Avatar
    Yeah! I think MS forget Cyan for DP users.
    Lets hope they don't forget Denim update too.
    09-19-2014 11:29 AM
  15. Noahma's Avatar
    Not fair is what I'd say after a delay of a week. But this is BS. I'm selling my vintage 1320 and I'm crawing back to Apple begging to take my money and give the iPhone. The grown up phone.

    So.... you signed up for a "developer PREVIEW" which gives you UNRELEASED software for your phone, and are mad because they are still working on a problem that cropped up...... hmm... not sure what else to say here, except that you should have stuck with the normal upgrade path then and avoided the developer PREVIEW program.
    09-19-2014 01:49 PM
  16. Ashish Gupta888's Avatar
    Not fair is what I'd say after a delay of a week. But this is BS. I'm selling my vintage 1320 and I'm crawing back to Apple begging to take my money and give the iPhone. The grown up phone.
    Did you mention the phone that brings "Innovative" features after 2 years that other ecosystem already have in their 2012 models? The "grown up" phone. LOL
    lephilou and fdruid like this.
    09-19-2014 01:58 PM
  17. Rex Endozo's Avatar
    I am on Cyan now without downgrading. Here's what I did:

    1. Download Nokia Software Recovery Tool
    2. Open it and Connected my phone
    3. A message pops out "A Software update is available"
    4. I pressed Update
    5. Confirms it and warns me that my personal data will be lost and advised me to backup my data.
    6. Removed SD card from my phone to avoid file loss and backed up my settings/contacts
    7. I continued the update and downloads 1.5 gb
    8. Asks for confirmation to install the update.
    9. Pressed install then phone restarted, Nokia symbol flashing colors and a progress bar pops out
    10. Disconnected phone from PC after it's done
    11. Sets Wi-Fi, language, time, and my Microsoft account.
    12. Lumia Cyan now installed.

    Note: This will remove you from the dev preview channel and if you were running 8.1 update 1, this will downgrade your phone to 8.1 but with cyan and can be easily reverted by following what I did below:

    13. Goes to store and downloads preview for developers
    14. Installed 8.1 update 1 for about 15 mins
    15. Restores previous settings
    16. Inserted my SD card and see all apps & games installed

    Windows 8.1 Update 1 now installed with CYAN firmware :))

    Can't post photos though, sent from my phone. Good luck! 😊
    Last edited by Rex Endozo; 09-20-2014 at 02:25 AM.
    Joe920 likes this.
    09-20-2014 02:13 AM
  18. rain620's Avatar
    The problem is that we're unsure if we'll also get Denim if we have Cyan + Update 1 dev preview. What if Microsoft is not yet done fixing the problem? That's the reason why I'll just wait for Denim and maybe install it using NSRT.
    09-20-2014 04:05 AM
  19. swanlee's Avatar
    Yep still waiting, ATT 920, wondering WTF is going on with this update.
    09-20-2014 06:57 AM
  20. emperor_skull's Avatar
    I don't think ms will ever release the update for dp users
    09-20-2014 04:03 PM
  21. Tepid's Avatar
    Uhg,,, seriously? WOW.////

    It is already well reported and confirmed by Joe Blefiore himself that there is NO BLOCK ON CYAN FOR DEV PREVIEW USERS
    All you have to do is go read Joe's Twitter feed.

    If you are not getting the update, Talk to your CARRIER.
    If it is supposed to be available, and you are not getting it
    Then yes, you may have to downgrade and check, but that is not because it is being blocked
    That would be because there is an issue on your particular phone.

    Some times, some things with computers just don't work the way they are supposed to.
    If they did, we wouldn't need Technicians, welcome to the world of technology.
    09-20-2014 10:30 PM
  22. AzmoD3uS's Avatar
    Well, I'm on Dev Preview on my 1520 which isn't carrier locked, but it keeps telling me my phone is up-to-date.

    ​I just wish they'd give us more transparency on why the hold-up.
    09-20-2014 11:00 PM
  23. T Moore's Avatar
    Uhg,,, seriously? WOW.////

    It is already well reported and confirmed by Joe Blefiore himself that there is NO BLOCK ON CYAN FOR DEV PREVIEW USERS
    All you have to do is go read Joe's Twitter feed.

    If you are not getting the update, Talk to your CARRIER.
    If it is supposed to be available, and you are not getting it
    Then yes, you may have to downgrade and check, but that is not because it is being blocked
    That would be because there is an issue on your particular phone.

    Some times, some things with computers just don't work the way they are supposed to.
    If they did, we wouldn't need Technicians, welcome to the world of technology.
    The update has been released by AT&T for the 920.
    There are no AT&T 920's running the developers preview that can get the update.
    The CV phones were one of the first to get the update. CV phones running the developers preview still can not be updated.

    If that is what Joe Belfiore thinks we are all in trouble.

    wpcentral news for the update on the AT&T 920, Sept 4, read the last paragraph of the article.
    AT&T Lumia 920 and Lumia 820 now getting the Lumia Cyan update | Windows Phone Central
    09-20-2014 11:21 PM
  24. Toby Barrett's Avatar
    Got tired of waiting so have taken the step of flashing the phone.

    As others have pointed out, Nokia Recovery Tool will put Cyan on your device (at least on a 1020 in the UK): no need to go back to 8.0. The process is fairly quick and simple. Make sure everything is backed up and go from there. The longest part was waiting for all my apps to download. Oh, and my Start screen wasn't restored properly - I had a couple of folders from 8.1 DP on there so that might have caused it.

    So far, better battery life on Cyan. Think I'll keep away from the DP for now.
    09-21-2014 10:16 AM
  25. SSK the Gr8's Avatar
    The move to cyan using NSRT is worth it. I'm getting better battery life. I've decided against using DP anymore. Not worth the trouble.
    09-21-2014 02:08 PM
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