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08-20-2014 04:58 PM
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  1. badMojo69's Avatar
    badMojo69
    Is it not working for anyone else with the DP 8.1.1 update?

    I keep getting sync errors and it will not let me download my books.
    I hope it's just something stupid with my phone as I can't deal with not having access to my books. This is why I have to keep my freaking Android phone around.

    Update:
    Well it's not the 8.1.1 update as I just checked my stock 920 and it's broken there as well. Oh well.

    Solved...Kind of.
    The error I was getting was caused by books that were being sent to my Windows Phone from the Kindle web page. Those books were not available or can't be read on the Windows Phone app, so they were stuck in my queue. The only way to get rid of the synch errors I started getting was to email Amazon and have them remove the books from my download queue.

    No where on Amazons site does it tell you certain books wont work on some versions of Kindle App. I figured it out because I kept adding different books and the number of sync errors would go up.
    Last edited by badMojo69; 08-20-2014 at 02:27 PM. Reason: solved
    08-19-2014 06:56 PM
  2. unstoppablekem's Avatar
    unstoppablekem
    Have you tried a soft reset? Has this only been going on since 8.1.1?
    08-19-2014 08:17 PM
  3. badMojo69's Avatar
    badMojo69
    Just noticed it today and I was reading a book yesterday, so I guess..
    08-19-2014 08:51 PM
  4. unstoppablekem's Avatar
    unstoppablekem
    Originally Posted by badMojo69
    Just noticed it today and I was reading a book yesterday, so I guess..
    Did you download the new DP update that came out yesterday? If you did, did it happen before that as well?
    08-20-2014 02:44 AM
  5. badMojo69's Avatar
    badMojo69
    I have the exact same issue on my 920 that only has 8.0 on it with no DP. I will probably bite the bullet and downgrade my 1520 back to 8.0 and see if I can get the app working again. I did send an email to Amazon support and they contacted me, but there really isn't anything they can do that I can't try myself.

    I totally reset my phone it has 8.1 with Lumia Cyan no DP and the app just doesn't work.
    I think once you've installed LC you can no longer down grade back to 8.0. So there is nothing more for me to try.
    Last edited by badMojo69; 08-20-2014 at 07:22 AM.
    unstoppablekem likes this.
    08-20-2014 06:18 AM
  7. unstoppablekem's Avatar
    unstoppablekem
    Originally Posted by badMojo69
    I have the exact same issue on my 920 that only has 8.0 on it with no DP. I will probably bite the bullet and downgrade my 1520 back to 8.0 and see if I can get the app working again. I did send an email to Amazon support and they contacted me, but there really isn't anything they can do that I can't try myself.

    I totally reset my phone it has 8.1 with Lumia Cyan no DP and the app just doesn't work.
    I think once you've installed LC you can no longer down grade back to 8.0. So there is nothing more for me to try.

    I guess this is an Amazon issue. Sorry about that.
    08-20-2014 04:58 PM
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