no option to sync outlook contacts

afgzee

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Nov 1, 2012
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so I lost my 930 and got a new one, restored it, now there is no option in accounts under my Microsoft account to sync contacts, just has a check box for email.

How comes? anyone have any idea?
 

regi7

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Mar 17, 2013
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The contacts should sync automatically. You don't really have to choose an option. Did you set it up as a Microsoft account or an outlook account?
 

afgzee

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set it up as a Microsoft account as I always have.... there is usually box to check which says contacts but there isn't anything there. I cannot add an outlook account as its already my Microsoft account.
 

djgreedo

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Your main account does not have the checkboxes for calendar and contacts, as they are synced automatically and this can't be changed.

However, I am currently having a problem with my contacts not actually syncing, which is probably what you have too.

EDIT
Got mine working.
I don't know if anything I did helped, but my after resetting my phone last night my Hotmail contacts were not synced after ~12 hours. I did a few things to try to force a sync, and I don't know which (if any) did the trick, but my contacts are now syncing (but very slowly...it's like one contact syncs every half hour or so).

Here's the things I did:
created a new contact via Outlook.com
changed a contact details via Outlook.com
changed sync to 15 minutes
rebooted the phone

A few of my contacts have now synced, and I think if I wait for several hours they will all eventually sync.
 
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