[andynew89]

Hi all

I've set up a VPN connection (NL1020) and it worked fine until I had to turn it off....Phone suddenly started behaving weird by saying this I mean all I could see is Loading/ Resuming screen all the time and everywhere Start screen, settings, search etc. until it becomes completely unresponsive. The only solution I found is hard reset.

[Sajid Ali3]

What VPN connection you download and from where?

[andynew89]

I use hidemyass.com. I've already tried twice to get VPN working on my phone but both times I ended up hard resetting my phone. I've tried different VPN servers and I've tried it on wi-fi and cellular connection.

[petrosk73]

+1 Also tried VPN twice and both resulted in hard reset to fix the issue that arose.

[andynew89]

+1 Also tried VPN twice and both resulted in hard reset to fix the issue that arose.

So I'm not the only one. I hope there's solution for it.....

[ZvjerOPC]

I have the same VPN issues but no hard reset is necessary. Just put the phone in airplane mode and you will be able to delete the VPN connection and the Phone will be ok after that.
Sent from my Lumia 930 using Tapatalk

[andynew89]

I have the same VPN issues but no hard reset is necessary. Just put the phone in airplane mode and you will be able to delete the VPN connection and the Phone will be ok after that.
Sent from my Lumia 930 using Tapatalk

I'll try this and I hope Microsoft will fix this issue.