1. AjayVG2002's Avatar
    I have Lumia920. After upgrading to 8.1 my personal videos have disappeared though in StorageSense it shows that 7gb space is occupied by videos. Please help.
    10-11-2014 03:16 PM
  2. ShinraCorp's Avatar
    Two methods:

    Method 1:
    Download and use Files, use the Files app to browse to your video and view them.

    Method 2:
    Plug it in a PC and use the Windows Phone program for it. The program should find it, extract all the videos onto your PC and then delete the ones on your phone then re-import them, it'll probably appear after.
    10-11-2014 05:26 PM
  3. AjayVG2002's Avatar
    Tried Method1. Did not work. In the Files also the Video folder appears empty. Will try Method2 and revert. Storage Sense still shows 7.91GB occupied under Video.
    10-12-2014 01:55 PM

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