1. Joshua Jackson's Avatar
    Since Windows Phone 8.1, my voicemail alert is the same as my incoming call ringtone.
    I, quite, don't like that.
    I don't remember what it was, in 8.0, but it wasn't that.
    I'm guessing that it changed with the Action Center addition.
    Is there a way to turn off the voicemail ringtone (or change it)?
    JJ
    10-13-2014 10:23 PM
  2. Scienceguy Labs's Avatar
    Go into Ringtones and Sounds and change the ringtone there. Then go into Notifications, Phone and change the notification for voicemail.
    10-13-2014 10:24 PM
  3. Joshua Jackson's Avatar
    Go into Ringtones and Sounds and change the ringtone there. Then go into Notifications, Phone and change the notification for voicemail.
    Thanks for the quick reply.
    I don't have a separate voicemail notification option, though.
    It's just the phone ringtone.
    JJ
    10-13-2014 10:38 PM
  4. Scienceguy Labs's Avatar
    Interesting. On my 1520, I have both choices in settings. I wish I could have helped you more.
    Just making sure though...whenever I go into settings, I have a "Ringtones and Sounds" section and a "Notifications and Actions" section. The only way that I can change my ringtone is to go into the "Ringtones and Sounds" section. Voicemail notifications are changed in the "Notifications and Actions" section in the sub-section labeled "Phone". At lest that's how mine works....maybe mine is malfunctioning. ha ha
    dov1978 likes this.
    10-14-2014 07:10 AM
  5. dov1978's Avatar
    Thanks for the quick reply.
    I don't have a separate voicemail notification option, though.
    It's just the phone ringtone.
    JJ
    Go to the 'Ringtones + sounds' section in settings and set your desired phone ringtone. Then go to 'notifications + actions' section and click 'phone' and select your desired notification sound for voicemail alerts.

    It's confusing because you think you're selecting a phone ringtone for the same thing but in 2 different places. I was the same
    10-14-2014 07:35 AM
  6. Joshua Jackson's Avatar
    There is a phone ringtone, but nothing that says voicemail.
    JJ
    10-14-2014 09:20 AM
  7. dov1978's Avatar
    Yeah that's right (that's the confusing part) that IS the voicemail tone in your screenshot. Your actual phone ringtone is selected in 'ringtones + sounds'
    10-14-2014 09:55 AM
  8. Joshua Jackson's Avatar
    Are you kidding me?
    Why would it be called phone instead of voicemail?
    Tracks for the heads-up, though.
    JJ
    10-14-2014 11:50 AM

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