11-29-2014 07:21 AM
30 12
  1. Andrew Brown3's Avatar
    Account keeps saying not up to date - I have tried Hard resets ..even a firmware flash /change and keep saying Outlook Error : We can't sync right now ....Last Tried 11 secs ago Error Code 80070490
    10-18-2014 03:16 AM
  2. gedzum's Avatar
    From what I've read it seems related to apps. If possible try turning off the syncing of apps/data like bing/MSN news for example and see if that works. Might also be worthwhile disabling text backup in settings although I think this one results in a different error code.
    10-18-2014 05:38 AM
  3. Andrew Brown3's Avatar
    Yeah nothing I did worked 4 hrs later i went to bed got up and it finally synced ffs I'm baffled and odd
    10-18-2014 11:32 AM
  4. ddartman7's Avatar
    You're lucky. My account stopped syncing six weeks ago. Senders receiving "550 mailbox unavailable" bounces. Can't get ANYONE at Microsoft to take this seriously. WTF
    10-18-2014 12:00 PM
  5. Andrew Brown3's Avatar
    wow I feel ya not in time length but M$ tech help - there running gag go to is to hard reset !! support =fail!! I get better support here and thats only due to people like us doing trial and error !
    10-18-2014 01:39 PM
  6. Andrew Brown3's Avatar
    Well still not synced 2 days later!! This is retarded!! In my haste used another email not realizing how it synced and the one unwanted as the main account as outlook did but my working around email never had my purchases or history tied to to !! So back to reset Ville I went and bam still.cant sync!!
    10-19-2014 11:38 PM
  7. SteveSAPA's Avatar
    I have the same issue. Mine only syncs when I'm connected to my works WiFi which is pointless. Don't know how to fix it. Very frustrating.
    10-20-2014 12:02 AM
  8. Munter2's Avatar
    What version of Outlook are you using? That makes a big difference in how to resolve a sync issue. If you have 2007 or 2010, you need the Hotmail connector installed on your computer.
    10-20-2014 02:06 AM
  9. Andrew Brown3's Avatar
    Munter2 this is from set up! I use my MSN account ..go into the settings /email + accounts it says NOT UP TO DATE - I hit Sync and a window comes up with hthis Outlook Error : and Code 80070490 I'm not using a specified app it's built in the phone ? i though you had a Lumia Surely you know what I'm speaking off
    10-20-2014 01:03 PM
  10. Munter2's Avatar
    Munter2 this is from set up! I use my MSN account ..go into the settings /email + accounts it says NOT UP TO DATE - I hit Sync and a window comes up with hthis Outlook Error : and Code 80070490 I'm not using a specified app it's built in the phone ? i though you had a Lumia Surely you know what I'm speaking off
    I sync to Outlook on my computers which have Gmail and Outlook accounts. This keeps all my mail and contacts updated across all of my devices. If you aren't doing that and just using the simple interface on the phone, after removing and re-installing the account it should work, but it looks like you have already done that. Only a guess, but Microsoft probably changed some settings. I would lose the MSN account for mail and only use an outlook.com account. I would be surprised if a phone reset would help on this.
    10-20-2014 02:10 PM
  11. Andrew Brown3's Avatar
    No I have hard reset the phone more times in the last 4 days I at the point of throwing the dam thing to the moon ! I need to have my MSN account the primary /sign in account when setting up the phone because it hold me account info. If i don't not only will my apps list not come up but my game, music purchase etc with any other account and they are not transferable from account to account. My MSN account is the account i have used since sigin up to MSn over 15 yrs ago - it's my Windows login for evey Windows OS since Win XP the thats also tied to my paypal /Microsoft store account and it has been my phone account from the Lumia 820 to the Lumia 925 to go with another account wipes out my ability to sync with my desktop account , tablet Xbox 360 and all those billing/purchases history
    10-20-2014 04:25 PM
  12. Andrew Brown3's Avatar
    The account and other accounts were al lin sync ever since i put on Windows Developer Preview only wheni hard reset 4 days ao did this start to occure with restart and than the T Mobile revc=ocery /Nokia recvery process back to Black and nothing changed when i followed your method of changing /Flashing the with an OS that unbranded it from T mobile so there is something wrong when my MSn will sync as a secondary but not the primary sign up
    10-20-2014 04:28 PM
  13. Andrew Brown3's Avatar
    Microsoft are morons! I went to windowsphone.com contacted to a tech support via Online chat they did absolutely crap for me sent me over to accounts which they determined there was nothing wrong with my account ( previously thought it might have been a charge back conflict for the Music Subscription ) said that outlook was the support to talk to transferred me to outlook.com to which 2 India support techs passed me from one to the other where the last one ( including the first ) said they don't deal with it and began to argue with me that Windows Phone support doesn't have an online support so that was impossible for me to have spoken to them through that venue. I reached out To Xbox Accounts/Live and was sent back to Phone support to which they said they only are for the hardware aspect of the devices ..again sent through to accounts ( even though syncing/calender/emails )is an option given I was told nope sorry can't help me that they are exclusivily for desktop support if i can't sign in via the Browser!! I mean this went on for 4 hrs via Transferred through a god dam Chat Windows ! Minus the Outlook support link!! bouncing ! Unfreaking real !!
    10-20-2014 07:22 PM
  14. Andrew Brown3's Avatar
    SO far still no syncing !! Tried a little experiment via the pop email and created my MSn mail and low and behold that won't sync either
    10-20-2014 07:26 PM
  15. Andrew Brown3's Avatar
    Whats even more mess up is i got the verification email window something that my phone wan't giving me on my home wifi or data - it popped up while waiting at a local cafe did the verification and bam still no syncing @
    10-20-2014 07:30 PM
  16. Andrew Brown3's Avatar
    OMG now the MSN pop email syncs fore=ver than says Attention required ..i clock on it it says password ! I did this 3 times WTF !
    10-20-2014 07:47 PM
  17. OLEerror's Avatar
    The most common reason I've seen for sync issues is an incorrect date or time setting. Be sure your date, time, and time zone are correct.
    10-20-2014 07:57 PM
  18. Munter2's Avatar
    Whats even more mess up is i got the verification email window something that my phone wan't giving me on my home wifi or data - it popped up while waiting at a local cafe did the verification and bam still no syncing @
    That is a sign of a DNS error if things work on another network. Are you using your internet provider's DNS settings? If so, try changing your home WIFI to Google's DNS, turn off carrier data on your phone using only WIFI, and see what happens.
    10-20-2014 09:51 PM
  19. Andrew Brown3's Avatar
    col401-m.hotmail.com is the server having the issue :an Microsoft author gave me a Wiki link said it very well could be a corrupt OS I tried wifi and data both didn't change it to a Google DNA As soon as i did a recovery ( back to Toilet Mobile Windows 8 OS ) within secs it synced ! Go freaking figure. As much as i loved the tutorial in flashing the device to Cyan and the hard reset I did prior when i was running Dp I will continue to wait instead of dealing with that nightmare ever again - to much time and stress/anger - I have 4 kids i don't need the hassle lol btw yes my times zones were fine everything was spot on no issues
    10-20-2014 10:05 PM
  20. Andrew Brown3's Avatar
    Windows Account Not Syncing Error - Microsoft Community



    Hopefully these can help ..I never figured it out but hey I'm back to Win 8 stuck waiting on T mobile to get up off their *** and give a legit CYAN UPDATE!!!! Considering At&T and others around the world had their updates dating back as far as end of June/July!! And New Nokia devices already sporting DENIM!! Toilet mobile better get off their asses asap!
    10-20-2014 10:07 PM
  21. Andrew Brown3's Avatar
    Well product code: 059T883, variant name: RM-893 VAR LTA MV WHITE ROM I can confirm has wireless and Internet Sharing. Although this is my 2nd flashing of my Lumia 925 again My main Microsoft account still refuses to sync and this time instead of doing a fresh install i reverted back to a previous date ( so that the apps and settings were the same before the flash ) and Now I get a big list of a screen

    Hotmail error

    Not Upated

    We can't sync right now. But you may be able to find more information about this
    error code at The Smartphone Reinvented Around You | Windows Phone (United States).

    Missed Items:

    Filed as:Ruby Lee
    This contact couldn't be synced to your phone

    Last tried 8 minutes ago
    Error Code :80070490
    10-22-2014 01:47 PM
  22. redevall's Avatar
    Just tried adding my outlook email to my winphone (Lumia 822 on VZW) and got a similar if not the same issue. All of a sudden my primary Microsoft account on the phone (my Hotmail) wouldn't sync and had issues. While I tried very little to see about correcting it, I ended up deleting the outlook email account from the phone and that fixed the problem. I'm guessing that the two accounts are fighting over resources somehow. Just a thought, since both are MSFT. I DO RECALL back when outlook.com was first coming out and MSFT said they would be converting all the accounts that there was a message sent to those that had a windows phone and a Hotmail account to hold off with converting, as it would cause serious problems with the account. I don't know if that issue was ever resolved.
    11-04-2014 08:15 AM
  23. Andrew Brown3's Avatar
    not sure i reqad something similar but that really just came out of the blue - when i was running the T mobile rom on this T mobile Lumia 925 it syncs lol but my Ne sharing was corrupted/disabled fot whatever reason ..So I ging to Latin Americn rom fixed my Net sharing but kills my sync now i don't add anoything other than the main account from a fresh flash or Nokia Recovery Suite flash and it still won't sync
    11-11-2014 11:06 PM
  24. tloker's Avatar
    I have, like you guys reset my phone numerous times and I get these endless syncs that last for hours and run the batter down in a few hours at most. I have hard reset the phone 8 times so frat. Recently went and installed the preview edition to see if there was a change in behavior at all. NONE.

    I have a LIVE account of course but it dates back to an original MSN.com address. I assume it is upgraded to OUTLOOK.COM but I have no idea how to confirm that. I have over 11,000 twitter followers, a bunch of Facebook and linked in as well tied to the Live Account, so I thought maybe the sync there was an issue, but I can't delete the connections. Keep getting an error that it can't delete them. I went in the phone side and thought I would remove the email account to MSN and try my work POP account, but I do not have an option to delete the outlook account.

    I am now resetting the phone one more time, I guess I am testing Einstein's theory of insanity, and am waiting to see if the twitter and LinkedIn accounts sync and then will let me remove them.

    I love the Windows Phone system, and find it much more capable than the IPhone but if this keeps up I'll have to revery. I can't spend most of my time resetting the F'N phone.

    To be clear, I can't remove from either the Live Web side or the phone side, and I have no option to delete the live (outlook) email and reinstall it. This is my third Lumia phone, two 930s each had batter probes after 6 to 7 months and were replaced, after the last one I had AT&T give me a 1020 as an upgrade, its again about 6 months. This is getting really old and very frustrating.
    11-16-2014 11:16 AM
  25. Paula Kimmel1's Avatar
    You are right that no one at Microsoft takes this issue seriously. I'm on my second phone and have spent 4 days on the phone with Verizon, Nokia and Microsoft to no avail. We were transferred to Microsoft by a level 2 Verizon tech and then put on hold for 1 hour 40 minutes then disconnected.
    11-19-2014 02:25 AM
30 12

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