Why am I not able to download HERE Maps Update?

[slowmomomo]

Download HERE Maps Update problem

Hello,
I'm using Here Maps on a Lumia 625.
There is an update for my installed maps available. My problem is that every time I attempt to download the update, the screen will time out and the download will sart again.
I don't see any option to set the screen to be ON for the time of the download.
And I don't have the time to tap on the screen every 5 min or so while it downloads.
Internet here is quite slow, so it might take some hours.
Please advise!

 

[matt john2]

It usually does that when downloading update which is really annoying and inconvenient, what I did first is the old fashion way which is tapping your screen before it times out but I found out that if you connect it to charger,stay on download page and let it finish downloading before you use your phone again. Its really inconvenient its just downloading an update, lets hope they'll fix that issue with the upcoming new OS

 

[slowmomomo]

Re: Download HERE Maps Update problem

I think I tried it with the power cable plugged in, but will try again tonight.
Thanks!