12-06-2014 02:58 PM
tools
  1. Ralph Casimir's Avatar
    Ralph Casimir
    So I bought one of those $250 ASUS Transformer Books off of eBay. Everything was fine up until the update process. I have tried everything (cmd, standalone installer, etc.) and Microsoft tech support has been useless. Has anyone else here had this problem? I'll settle for a way to make the OneDrive app work since I can't use it without the update.
    12-05-2014 08:41 PM
  2. Kavu2's Avatar
    Kavu2
    This KB2969339 update by MS fixed the KB2919355 that threw up error 0x80073712
    Read this KB article and see if it's what you need for a fix
    Error 0x80073712 when you install update 2919355 in Windows 8.1 or Windows Server 2012 R2

    MS download page for KB 2969339 (x64 based systems)
    MS download page for KB 2969339 (x32 based systems)

    Hope this is the fix you need and gets you going again.
    12-06-2014 11:25 AM
  3. Ralph Casimir's Avatar
    Ralph Casimir
    tried them all but it didn't work
    12-06-2014 02:58 PM
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