Bug Camera, the application does not open, why?

[moraes99]

My bug: youtube watch?v=TUW2thonYUM

Anyone know why?

 

[dysje]

I've only ever seen this problem with devices with a broken camera module (especially on a few early Lumia 720's this was common around their release) Try a hard-reset and if that doesn't work, I'm afraid your device will have to be replaced or repaired as the camera module is broken.