1. gh0stcat's Avatar
    hi,

    Platform: windows 8.1 phone
    A while back, I was installing the facebook app but something happens while its still installing that I have to reboot my phone.
    After reboot, I went to the windows store to download and install ;the facebook again, however, the installation keeps giving me problem. It says "Attention required. Tap here". After I tap, it shows:
    "We're having trouble installing this app. If this is the first time that you've seen this message, go ahead and try again. If the app still won't install, go to your Phone Update settings to make sure that your phone software is up to date."
    I have tried installing again and again, and also my OS is Lumia Denim which is already very up to date. But still the problem persists.

    What happens? How can I "remove" previous installation of any app manually ? Any suggestions?
    thanks
    02-14-2015 10:38 PM
  2. ven07's Avatar
    Try downloading Facebook Beta

    Can you download other apps without getting this message? You could also go to windowsphone.com, log in, search for the app and clicking on download from there
    aximtreo likes this.
    02-14-2015 10:57 PM
  3. gh0stcat's Avatar
    thanks, i can install beta.
    aximtreo and ven07 like this.
    02-14-2015 11:39 PM
  4. her3814's Avatar
    If you don't want the beta try this.. Go to storage sense.. Phone.. And temporary files.. There press the button to delete temp files.. Give it about 10mins..
    Then soft reset your phone.. button + Vol- for about 15secs.. And then try to reinstall Facebook
    ven07 likes this.
    02-15-2015 10:19 PM
  5. santosjayson's Avatar
    hi,

    Platform: windows 8.1 phone
    A while back, I was installing the facebook app but something happens while its still installing that I have to reboot my phone.
    After reboot, I went to the windows store to download and install ;the facebook again, however, the installation keeps giving me problem. It says "Attention required. Tap here". After I tap, it shows:
    "We're having trouble installing this app. If this is the first time that you've seen this message, go ahead and try again. If the app still won't install, go to your Phone Update settings to make sure that your phone software is up to date."
    I have tried installing again and again, and also my OS is Lumia Denim which is already very up to date. But still the problem persists.

    What happens? How can I "remove" previous installation of any app manually ? Any suggestions?
    thanks
    09-02-2016 06:41 PM

Similar Threads

  1. Windows phone app for Windows not working after Denim
    By bulls96 in forum Windows Phones
    Replies: 4
    Last Post: 02-17-2015, 09:28 PM
  2. Replies: 0
    Last Post: 02-14-2015, 09:40 PM
  3. Install Windows 10 on any phone (Hack)
    By Green Buddy in forum Windows Insider Program
    Replies: 1
    Last Post: 02-14-2015, 09:01 PM
  4. Replies: 1
    Last Post: 02-14-2015, 08:35 PM
  5. Have we still not got true family access to xbox music?
    By BlackSheriff84 in forum Windows Apps
    Replies: 0
    Last Post: 02-14-2015, 07:59 PM
LINK TO POST COPIED TO CLIPBOARD