02-18-2015 10:07 AM
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  1. anon(5383410)'s Avatar
    anon(5383410)
    I've been trying to install apps since I woke up this morning to no avail. I've tried about 10 different apps and they all download but I get the "attention required. Tap here" message after the download. When I do I get a message saying something to the effect of "if this is your first time installing the app go to settings and check for updates". O tried checking for updates and my phone is up to date.

    I downloaded several apps just last night with no problem. Tried rebooting several times. Is anyone else having this problem? I'm on an HTC One with WP 8.1.1.
    02-16-2015 12:50 PM
  2. anon(5383410)'s Avatar
    anon(5383410)
    Just tried a soft reset, still not working.
    02-16-2015 12:56 PM
  3. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    Are you using WiFi or mobile data? Have you tried using WiFi if mobile data doesn't work or vice-versa?
    02-16-2015 12:58 PM
  4. anon(5383410)'s Avatar
    anon(5383410)
    Originally Posted by Laura Knotek
    Are you using WiFi or mobile data? Have you tried using WiFi if mobile data doesn't work or vice-versa?
    Tried with Wi-Fi and mobile data, no dice.
    02-16-2015 02:26 PM
  5. Laura Knotek's Avatar
    Laura Knotek
    Moderator
    Originally Posted by offbeatbop
    Tried with Wi-Fi and mobile data, no dice.
    Have you gotten any of the error codes listed on this page?
    02-16-2015 02:36 PM
  7. anon(5383410)'s Avatar
    anon(5383410)
    Originally Posted by Laura Knotek
    Have you gotten any of the error codes listed on this page?
    Nope my error code was 80070091. A lot of the resolutions at that link suggested I check the birth date and location in my MS account info and I verified that. Thanks for the suggestion
    Laura Knotek likes this.
    02-16-2015 08:40 PM
  8. anon(5383410)'s Avatar
    anon(5383410)
    3 days without a resolution and no one else seems to be having this problem. I hope they release w10 fast so I'll have an excuse to change devices. If I can't even install apps anymore then this is a $600 paperweight.
    02-17-2015 11:18 PM
  9. Lost 2 Shirts's Avatar
    Lost 2 Shirts
    I have seen this happen to me before and it's usually the SD card. I removed it and I installed the app no problem and I just moved the app to the SD card afterwards.
    02-17-2015 11:54 PM
  10. anon(5383410)'s Avatar
    anon(5383410)
    Originally Posted by Lost 2 Shirts
    I have seen this happen to me before and it's usually the SD card. I removed it and I installed the app no problem and I just moved the app to the SD card afterwards.
    Yeah I've been getting messages about have a problem with the SD card and needed to repair it. I just got this crap from eBay, I think its time to send it back.
    02-18-2015 10:07 AM
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