Why am I getting notifications for Hotmail but not Outlook?

[scdkad]

Getting notifications for hotmail but not outlook

I originally set the phone up for a hotmail account 4 years ago on my first WP. Then MS added the Outlook alias account (anyone remember that?) and since 8.1 with the notification center being added I only get hotmail notifications, do not get notifications for outlook emails.
Would really like to dump the hotmail account and just use outlook but I've read that phone has to be hard reset..

 

[N_LaRUE]

Re: Getting notifications for hotmail but not outlook

Your hotmail account is now in Outlook. Hotmail no longer exists. However, you can still use your hotmail accounts in Outlook. I know that's confusing but you get my point.

Anyway, there's a whole section on email to read here - Set up or delete an email account on Windows Phone | Windows Phone How-to (United States)

And this section here on MS Accounts - Sign in with a Microsoft account on Windows Phone | Windows Phone How-to (United States)

 

[scdkad]

But I only get notifications from the hotmail account, not outlook. I have changed my main email to the outlook email-that's what shows in Settings now. But only hotmail account shows in notification+action center menu which why I assume I don't get outlook notifications.
Looks like I have to factory reset and sign in with outlook email even though they are the "same"..

https://www.windowsphone.com/en-in/how-to/wp8/accounts-and-billing/change-a-microsoft-account-faq