02-25-2015 10:19 AM
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  1. Pratik Basak's Avatar
    Pratik Basak
    It's a very peculiar kind of problem I am facing for couple of weeks. The graphics driver crashes and everything looks big and pixilated just like on windows PC before installing graphics driver. When that occurs I am not able to do anything. I have to restart my phone to fix the issue. Can anyone tell me what might be the problem that is causing this and how to resolve the problem?
    02-25-2015 06:37 AM
  2. N_LaRUE's Avatar
    N_LaRUE
    Well the simplest way would be to use the Lumia Software Recovery tool. This installs a new firmware and should fix this issue. If it doesn't then you have a hardware problem.

    The LSRT will erase your whole phone so be sure to backup.

    You require a PC and internet connection. Download is about 4GB.

    FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    If you want you can try a soft reset to see if there that fixes anything. Also check recently installed apps, especially those that may effect the start screen.

    Soft reset - Hold volume down and power button at the same time until the phone vibrates. Phone will restart.
    02-25-2015 06:50 AM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Are you sure you're not accidentally activating Magnifier? (settings > ease of access)

    Its something many people somehow manage to turn on.
    Harrie-S and N_LaRUE like this.
    02-25-2015 10:00 AM
  4. N_LaRUE's Avatar
    N_LaRUE
    Originally Posted by xandros9
    Are you sure you're not accidentally activating Magnifier? (settings > ease of access)

    Its something many people somehow manage to turn on.
    I keep forgetting about that...
    02-25-2015 10:19 AM
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