1. rmanasir's Avatar
    I go the settings to enable it, switch on by sliding the button, it takes me to a prompt box which says allow truecaller to identify contacts not in the contact list. I press ok but when i return to the app, the toggle button automatically is set to off again. It doesn't activate at all. I repeated this process several times but it switched off on its own again and again. I've tried uninstalling the app but with no luck. Is anybody here facing the same issues?
    I have installed app in phone memory only
    Help is needed. Thanks in advance. :)
    05-18-2015 06:54 AM
  2. Harrie-S's Avatar
    Welcome to Windows Central,

    I think this function only can be enabled after you "registered" your own number first so check the help section.
    05-18-2015 07:56 AM
  3. Lu520's Avatar
    Make sure you have the latest network+ update and not having the WIN10 TP.

    Otherwise it will properly.
    05-18-2015 08:59 AM
  4. Sachin Kokane's Avatar
    Same problem here ... I am not getting what to , Plz someone help me
    07-02-2015 01:53 AM
  5. emjey's Avatar
    Same with me. Doesnt work on Lumia 640XL.

    Any work arounds or fixes?
    09-22-2015 12:01 PM
  6. wbadry's Avatar
    I tried resetting my phone and caller ID issue was fixed and worked well. Now after upgrade to windows 10 mobile none would confront that problem anymore. Just remember the best solution is to reset your phone and Truecaller will operate normally
    03-19-2016 11:20 PM

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