1. Akkaler's Avatar
    I'm having an issue from last few days and that is, I'm not being able to dlt temporary files. Even when I dlt an app then the data of that app still left in the storage . Is thr any solution???
    08-23-2015 01:43 PM
  2. RumoredNow's Avatar
    This thread has been moved to an appropriate forum...

    As per this advice: http://forums.windowscentral.com/ask...ion-forum.html WC members are free to post in all areas of the board. Please use Ask a Question only for time critical help issues that affect the immediate functionality of your device.
    gpobernardo likes this.
    08-23-2015 04:28 PM
  3. gpobernardo's Avatar
    What steps have you tried in an attempt to delete the temporary files from your device?
    08-24-2015 06:36 AM
  4. Akkaler's Avatar
    Tried to dlt by opening storage sense and then tapped on temporary files and later on "Delete"
    gpobernardo likes this.
    08-24-2015 12:13 PM
  5. gpobernardo's Avatar
    ... and was there no improvement in storage space after this procedure?
    08-24-2015 12:29 PM
  6. Akkaler's Avatar
    A little bit space occurred..
    08-25-2015 02:08 PM
  7. Akkaler's Avatar
    The problem is that all these files are showing in "others" in storage sense
    08-25-2015 02:09 PM
  8. gpobernardo's Avatar
    How much space is being occupied in your "Others" category?

    BTW, the "Others" section doesn't include App Data, so uninstalling an app would not significantly change the size of this category - that's why there's an "apps+games" category in Storage Sense. You can either try to determine if you're missing some of your videos or photos in your PhotoHub (there's a solution for that elsewhere), or browse for unsupported file formats by connecting your phone to your PC.
    08-25-2015 10:22 PM
  9. Kevin Rush's Avatar
    This is a chronic problem with my Windows Phone. The only solution I have found, is to backup everything, especially verifying if your photos from the phone, actually did backup to OneDrive. Check every photo, compare the photos on the phone with those on the OneDrive web site. Re-Sync those on your phone, that didn't get uploaded to OneDrive. Then, check and compare again. Do it again, if the photos are important and you don't want them lost forever.

    Then hard reset/reboot your phone. Reinstall/log in to all your apps and set them up as you had previously.

    The gigabytes of unknown wasted "Other" will be gone and you can start to enjoy your phone again. For me, it eventually, builds up again. Rinse and Repeat.

    Best Wishes.
    libra89 likes this.
    08-25-2015 11:23 PM
  10. Akkaler's Avatar
    Almost 150mb space is occupied by others section. Actually once one of my pdf file gets corrupted and deleted automatically. from then this problem occurred
    gpobernardo likes this.
    08-27-2015 05:26 AM
  11. Akkaler's Avatar
    Kevin .. Buddy I knew this solution but I don't want to follow this procedure . This one would be the last one
    gpobernardo likes this.
    08-27-2015 05:28 AM
  12. gpobernardo's Avatar
    How much total space does your phone have?

    150MB? I doubt this is just one corrupted .pdf file, unless the pdf file was larger than 150MB. But try uninstalling and reinstalling your .pdf app (whichever app you used to attempt to view or handle the .pdf file that was corrupted).
    08-29-2015 11:01 AM
  13. Akkaler's Avatar
    It's now has around 600mb. that file was was of 40mb and was in zip file (thus that had a size of 41 mb)
    gpobernardo likes this.
    08-30-2015 03:31 AM
  14. gpobernardo's Avatar
    Another method you can try to is simply leave your phone connected to your PC through a data cable, for about 15-30 minutes. Some users have experienced having the "Other" and "Temporary Files" sections decreased after a while. Have you tried this?
    09-02-2015 10:55 AM
  15. Akkaler's Avatar
    Fortunately, those temporary files gets deleted automatically yesterday. And now it shows only 14 mb space occupied by temp files
    gpobernardo likes this.
    09-03-2015 01:36 PM
  16. gpobernardo's Avatar
    That's great news; thanks for keeping us updated with your findings.
    Kevin Rush likes this.
    09-05-2015 01:27 PM

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