I need to fix this scenario: I'm in an audience, and taking photos or recording audio with the phone. Many times, a loud noise like applause will trigger the "I'm sorry I didn't get that" (or words to that effect) from the phone. And I forgot to turn down the audio volume. Kind of embarrassing since everyone can hear this around me. For the time being I have disabled cortana, not sure if that will work. What is the service or application that causes this "I'm sorry" message?