1. Aziz Abdurachman's Avatar
    So this is happened to me, I use Lumia 620 with WP8.1 update 1.
    Since last change of onedrive backup in past month, that all of WP8.1 see error can't backup app & setting and said to upgrade your software, I notice one by one app seems to crash after splash screen, first it was only the app that I rarely use, then last week I receive popup that I haven't backup for 3 weeks, so I do the backup, but then suddenly all non-native apps is become unopenable. Even Facebook, 6tag, Whatsapp, Here apps, etc. and including MSN Weather. I tried hard reset with restoring and not restoring backup but nothing can fix it, still can't open anything useful apps other than Phone, Messaging, Email, People, Calculator, Alarm, Calendar, Photos & Camera. Other than that will crash.
    Did this happen to anyone or it just me?
    06-23-2016 12:05 AM
  2. Chintan Gohel's Avatar
    So this is happened to me, I use Lumia 620 with WP8.1 update 1.
    Since last change of onedrive backup in past month, that all of WP8.1 see error can't backup app & setting and said to upgrade your software, I notice one by one app seems to crash after splash screen, first it was only the app that I rarely use, then last week I receive popup that I haven't backup for 3 weeks, so I do the backup, but then suddenly all non-native apps is become unopenable. Even Facebook, 6tag, Whatsapp, Here apps, etc. and including MSN Weather. I tried hard reset with restoring and not restoring backup but nothing can fix it, still can't open anything useful apps other than Phone, Messaging, Email, People, Calculator, Alarm, Calendar, Photos & Camera. Other than that will crash.
    Did this happen to anyone or it just me?
    during the backup, the apps become pending or unusable until the backup finishes. If the backup process got corrupted, it might have caused in issue with 3rd party apps

    Since you've tried a hard reset without success, try using windows device recovery tool to install afresh windows 8.1. You'll need a pc where you ca install WDRT
    06-23-2016 12:38 AM

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