1. alinauman97's Avatar
    Hello WC community!

    I`m having an issue with my PC. When I start it up, after a random amount of time, the screen goes totally black, occasionally after showing some visual artifacts (weird colored lines), and I have to hold the power button to shut it down. This started happening a few days ago. Sometimes it doesn`t even boot to the desktop before it happens. Can anyone help me identify what`s going wrong over here?

    Thank you!
    06-20-2016 09:36 AM
  2. Chintan Gohel's Avatar
    Hello WC community!

    I`m having an issue with my PC. When I start it up, after a random amount of time, the screen goes totally black, occasionally after showing some visual artifacts (weird colored lines), and I have to hold the power button to shut it down. This started happening a few days ago. Sometimes it doesn`t even boot to the desktop before it happens. Can anyone help me identify what`s going wrong over here?

    Thank you!
    if you have an antivirus or antispyware installed, run a scan
    06-21-2016 12:59 AM
  3. alinauman97's Avatar
    That wouldn't be possible - the screen will go black at some point soon after the scan starts. I think its a hardware related issue, as I switched to the on-board graphics and it has been working fine since.
    Chintan Gohel likes this.
    06-23-2016 11:24 AM
  4. greedo_greedy's Avatar
    It's possible that you might have outdated or incompatible driver.

    I would suggest that you boot your PC into safe mode first.
    And in the task manager you can disable any unnecessary/3rd party apps and processes that may be causing the issue.

    Also, you could try opening the Device Manager and try changing/updating your display driver.

    HTH
    08-10-2016 02:30 PM
  5. antheocy's Avatar
    check your cabling and connections.
    make sure you have the latest software , drivers and firmware installed.
    09-20-2016 04:09 AM

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