1. iknowsingh's Avatar
    As much as the HTC Arrive got bad treatment from Sprint despite having mostly good reviews on the site, I think it's still our responsibility to let Sprint know our thoughts on the device. I know just getting the phone is tough right now, with availability being crap.

    However, once we start receiving our devices and using them we should let our thoughts be heard. Who knows, with the HTC 8XT having mostly good reviews and the ATIV S Neo having gotten its first review (as of this writing) and it's a positive one... maybe Sprint can finally take notice and treat Windows Phone better.

    Link to ATIV S Neo reviews - Sprint Community: Samsung ATIV S Neo
    08-22-2013 01:28 PM
  2. qhendricks's Avatar
    I wholeheartedly agree. Too many people only leave negative reviews, which can really mar the perception of a phone's feedback and popularity. The absolute best thing owners of this phone can do is leave a positive review on as many of the sites that have it as possible. Samsung's site, Sprint's site, etc. Too many people are happy with their phone but don't leave any sort of feedback indicating so.
    Dk92, snowmutt, iknowsingh and 1 others like this.
    08-22-2013 01:41 PM
  3. Matthew Becker1's Avatar
    Indeed. It could even help boost sales, something that I don't think Sprint would mind.
    iknowsingh likes this.
    08-22-2013 02:29 PM
  4. TheNexxuvas's Avatar
    I work at Sprint, and also work with a special internal group that Promotes the Launch of phones. I have joined the Samsung Ativ S team of Product Launch Ambassadors and am forwarding this thread onto marketing through this channel.

    Thanks for the feedback.
    08-26-2013 06:19 PM
  5. iknowsingh's Avatar
    I work at Sprint, and also work with a special internal group that Promotes the Launch of phones. I have joined the Samsung Ativ S team of Product Launch Ambassadors and am forwarding this thread onto marketing through this channel.

    Thanks for the feedback.
    Does Sprint really listen to the website reviews? The HTC Arrive had mostly positive reviews and was supported horribly by Sprint only a year after its release. I'm really hoping that the case is different for both the 8XT and the ATIV S Neo, being that so early on, both have great reviews.
    stephenjxn likes this.
    08-26-2013 09:16 PM
  6. snowmutt's Avatar
    Really am gad to see this. I am a big Samsung WP device fan, and would love to see this device be a success. The only way it will is by it's owners singing it's praises. I do not have Sprint in my rural area, so I can not even consider this. But, I am onboard with supporting it by word of mouth the best I can.
    08-27-2013 10:41 PM
  7. mgfootballer's Avatar
    Supported?? They didn't support it at all. They took it off their shelves to sell a year after it came out (I bought mine day 1). Talk about great support.
    08-28-2013 06:51 AM
  8. iknowsingh's Avatar
    I bought mine day one as well. The only bright spot I give Sprint was releasing the Mango 7.5 update on point. They were the first US carrier to release it. This was Sept. 2011, just a few months after the Arrive debuted.

    Other than that, support was non-existent.
    08-28-2013 07:11 AM
  9. mrmdj31675's Avatar
    Microsoft and HTC DOA the Arrive (which was the only choice for most CDMA carriers), which is the reason Tango nor 7.8 were officially released. Not a Sprint issue, since several carriers like US Cellular and C Spire carried the same device and never got any updates beyond Mango.
    iknowsingh and stephenjxn like this.
    08-29-2013 10:51 AM

Similar Threads

  1. Replies: 64
    Last Post: 10-13-2013, 10:18 PM
  2. Replies: 2
    Last Post: 08-29-2013, 11:38 AM
  3. Temporary Inability to Like or Thank + Other Problems
    By WanderingTraveler in forum Site Feedback & Help
    Replies: 3
    Last Post: 08-22-2013, 08:28 AM
  4. How do you download apps to multiple devices?
    By MikaelSmoot in forum Windows Phone 8
    Replies: 1
    Last Post: 08-21-2013, 07:55 PM
  5. A Stupid question I know
    By daveymoll in forum Windows Phone 8
    Replies: 2
    Last Post: 08-21-2013, 03:56 PM
LINK TO POST COPIED TO CLIPBOARD