05-22-2015 01:17 AM
26 12
tools
  1. q21701's Avatar
    I went to go check the Windows Insider App and found that I was presented the option for the Fast Track. This was the first time I've seen that option, so of course I took it. I then checked for updates, and it proceeded to download something. After downloading and rebooting, the phone is now stuck in a continual reboot loop. I see the windows logo and that's it. Any suggestions would be helpful. Thanks
    04-10-2015 07:33 PM
  2. xandros9's Avatar
    Wait a minute, this is the Samsung ATIV S Neo forum!

    It's not supposed to be on the Insider preview as of now! Did you hack it in?
    04-10-2015 07:45 PM
  3. q21701's Avatar
    Negative. No Hacking or tweaking involved. I am presently trying to use the tools to flash back to an earlier rom, but I cant seem to get the tool to communicate with my phone.

    http://forum.xda-developers.com/wind...t899m-t3037789
    04-10-2015 09:41 PM
  4. mjb666's Avatar
    I have the Samsung ativ s (not the neo) did the same thing (hoping for update 2) & have the same issue :-( Bugger
    Last edited by mjb666; 04-10-2015 at 10:46 PM.
    04-10-2015 09:58 PM
  5. snubmarkman's Avatar
    I have the Ativ S Neo as well. Same endless rebooting loop issue. HELP!
    04-10-2015 10:19 PM
  6. hotphil's Avatar
    Wait a minute, this is the Samsung ATIV S Neo forum!

    It's not supposed to be on the Insider preview as of now! Did you hack it in?
    I reckon there's no device ID check for the GDR2 part.
    Which would be the G I guess.
    Reboot loop sounds bad though :(
    04-10-2015 10:40 PM
  7. q21701's Avatar
    Has anyone had any success restoring/fixing their phone? I've tried to use the WP8 SMD Download Tool but it doesn't recognize my phone.
    04-10-2015 11:30 PM
  8. q21701's Avatar
    OK I've got a fix, but it requires flashing the phone back to 8.0. In order to enable download mode on the phone it is now camera and volume down at startup, and not power and volume down. From there the normal tools outlined in this thread will work. [Q] Ativ-S - DP - Still on old firmware? | Windows Phone 8 Development and Hacking | XDA Forums
    snubmarkman likes this.
    04-11-2015 12:11 AM
  9. Mazlum's Avatar
    Mine is also dead again. Before with the 8.1 had the same issue. :(​
    04-11-2015 05:41 AM
  10. XpLiziT's Avatar
    Was any of you with issues still on 8.1 Dev preview and never reverted back to OTA upgrade? I was still on preview and it updated fine after update. I believe the update was for phones that haven't got the last 8.1 OTA update, not win10 yet.
    04-11-2015 06:18 AM
  11. icthusman1's Avatar
    OK I've got a fix, but it requires flashing the phone back to 8.0. In order to enable download mode on the phone it is now camera and volume down at startup, and not power and volume down. From there the normal tools outlined in this thread will work. [Q] Ativ-S - DP - Still on old firmware? | Windows Phone 8 Development and Hacking | XDA Forums
    ​Your button combo does not seem to work for me. YMMV I guess
    04-11-2015 04:18 PM
  12. icthusman1's Avatar
    Was any of you with issues still on 8.1 Dev preview and never reverted back to OTA upgrade? I was still on preview and it updated fine after update. I believe the update was for phones that haven't got the last 8.1 OTA update, not win10 yet.
    I'm on the DP. Update came through the Windows Insider app though.
    04-11-2015 04:24 PM
  13. AlucardHS's Avatar
    got the same prob but the tools are not working. pc cant see the phone guess the drivers don't work. anyone find other solutions?
    04-11-2015 09:42 PM
  14. mjb666's Avatar
    Drivers should still work, I've had issues with them before and found it too work on a windows 7 pc. If I remember rightly I had to go into device manager and find the driver that wasn't working then update it. I am assuming you have already Installed the SamsungUSBDriver?
    04-11-2015 10:02 PM
  15. Bruce Lofland's Avatar
    I am having the same issue but the Downloader will not see my phone when it is plugged into the USB port. Device Manager calls it a QUALCOMM MSM DEVICE when I plug it in in Download mode. I'm not sure the Samsung USB Driver is installed correctly even though I followed all the directions and re-checked and retried many times.
    04-11-2015 10:40 PM
  16. mjb666's Avatar
    When in device manager expand the Universal serial bus controllers arrow. You should see something like Samsung cdc (or similar) and another samsung entry, or in your case Qualcomm msm device, while your phone is connected (in download mode) if that has an error(ie ! is displayed) then right click to update it. That has previously worked for me (I have ativ s). You may need to uninstall the driver and reinstall. I did it on a windows 7 machine.
    Last edited by mjb666; 04-12-2015 at 01:20 AM.
    04-11-2015 11:41 PM
  17. Bruce Lofland's Avatar
    I have tried uninstalling and reinstalling Samsung USB driver many times. The problem seems to be that the driver is never activated because the phone is identifying itself as a Qualcomm MSM Device instead of a Samsung Device. I can only assume that this is the result of the attempted install of 8.1 GDR2. I did see one thread that seemed to indicate that it could also be caused by a low battery. I have the phone plugged in and it is in download mode but I have no idea if that will cause the battery to charge or even what level the battery is at.
    Is a hard reset my only recourse now?
    04-12-2015 10:36 PM
  18. mjb666's Avatar
    Did you right click and try to update the driver from within device manager?
    04-13-2015 05:14 AM
  19. CoachLinton's Avatar
    ​Your button combo does not seem to work for me. YMMV I guess
    Mine ended up being volume up and camera. Not sure why I didn't think to try out different button combinations yesterday. Spent 2 hours thinking I was just off on my timing.
    04-13-2015 08:11 AM
  20. Bruce Lofland's Avatar
    Yes, I updated the device driver at least twice from device manager even though it said it was working okay.
    04-13-2015 09:36 AM
  21. mjb666's Avatar
    Hmm. Well I may be out of ideas sorry. Sometimes its wort trying on a different pc, if that's possible.maybe look through the forums as you may be installing the wrong driver. I have the ativ s not the neo so the drivers may be different
    04-13-2015 01:52 PM
  22. Bruce Lofland's Avatar
    I took to a Sprint store and they were able to wipe it and update it to the latest published 8.1 update. It then restored from backup, so I am a happy man again.
    I will not be downloading windows insider updates anymore though.
    04-16-2015 11:05 PM
  23. Bruce Lofland's Avatar
    I took mine to a Sprint store and they were able to flash it back.
    04-16-2015 11:06 PM
  24. q21701's Avatar
    So, has anyone made a second attempt at getting the insider update again?
    04-19-2015 10:45 PM
  25. xandros9's Avatar
    So, has anyone made a second attempt at getting the insider update again?
    No ATIV is supposed to get it, nor do they play particularly well with finalized DP builds so I wouldn't hold my breath.
    04-20-2015 07:25 PM
26 12

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