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  1. 12Danny123's Avatar
    Hey guys I really need some help here. I have a Samsung Ativ S with GDR3 installed but I decided to reset my phone and after It boots up again the phone is stuck on a black screen after that. What do I do what happened




    please help !!!!!!!

    If there is nothing I can do and calling customer service doesn't work if there someone in New Zealand that has either an old 8X,920 or Samsung Ativ S that I can have?? I'll gladly pay help!!

    12Danny123
    10-27-2013 10:10 PM
  2. nsa74's Avatar
    Same thing happend to me, try another hard reset from key combination and eventually you will get to the welcome screen. The method is described here
    aafa likes this.
    10-28-2013 01:44 AM
  3. 12Danny123's Avatar
    OMG!!!!!!! dude I love you so much!!! you save me :-)!!!!!
    10-28-2013 03:46 AM
  4. PNX81's Avatar
    happened to mine as well, I had to hard reset around 10 times - either the screen went black or i could not login with my outlook account and i had the 8007049a error in the store.

    I had to revert to GDR2 to have a functional device again
    10-29-2013 02:44 AM
  5. 12Danny123's Avatar
    happened to mine as well, I had to hard reset around 10 times - either the screen went black or i could not login with my outlook account and i had the 8007049a error in the store.

    I had to revert to GDR2 to have a functional device again

    yea somethings wrong with my store. hey man how do you revert back to GDR2??
    10-29-2013 03:01 AM
  6. PNX81's Avatar
    just flash a stock rom.

    Samsung ATIV S I8750 Rom flashing! - xda-developers

    takes about 10 minutes, maybe 15 - procedure is straight forward
    10-29-2013 03:15 AM
  7. nsa74's Avatar
    Another workaround is to hard reset and choose not to restore settings. You keep GDR3 but of course, you start from scratch with the phone.
    10-29-2013 03:20 AM
  8. PNX81's Avatar
    tried that as well, but the error in the store remained.
    10-29-2013 05:05 AM
  9. Bernd Vantyghem's Avatar
    How did you get rid of the 8007049a error? I have exacly the same error in the store same after a hard reset on GDR3.
    12-27-2013 12:14 PM
  10. Bernd Vantyghem's Avatar
    I flashed my Phone back to GDR2 and did the update to the GDR3 Dev. Prev. (build 8.0.10521.155).
    Now everything is working smooth.
    01-02-2014 02:47 AM
  11. Pablo Dominguez Cuevas's Avatar
    I have the same issue :-(

    where dou you find grd2? can you give me the link? hotfile is closed!

    thx!!
    01-02-2014 03:12 PM
  12. AtOmIc031's Avatar
    I'm having the same problem, can you explain or give me a link on how did you revert form gdr3 to gdr2
    01-05-2014 05:52 PM
  13. neo158's Avatar
    I had the same problem today and removing the SD Card worked for me.

    Edit: I have some news on this, don't hard reset your phone on the black screen just leave it and it will reboot and go into setup just fine. My guess is that it's just reinstalling the Samsung apps that ship on the phone
    Last edited by neo158; 02-03-2014 at 03:24 PM.
    02-02-2014 01:54 PM

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