1. Steve Adams's Avatar
    I have my ativ unlocked to use with t mobile so we can update facebook on the fly while on vacation with the family. I cannot get any data on my phone. anything I can try to get it working?
    03-31-2014 06:16 AM
  2. WanderingTraveler's Avatar
    Settings>Access point.

    That's all you need, since you'll most likely find the settings for T-Mobile there. Otherwise, you can set it up manually.
    03-31-2014 06:26 AM
  3. Steve Adams's Avatar
    I cannot find Access Point in my settings anywhere.
    03-31-2014 07:00 AM
  4. neo158's Avatar
    I cannot find Access Point in my settings anywhere.
    Access Point is Nokia only. It's actually settings > APN
    03-31-2014 07:55 AM
  5. Matthew Becker1's Avatar
    You will likely have to edit the APN settings on your device manually, particularly if you brought that phone unlocked from another carrier.

    Try Settings > Cellular. Then scroll to the bottom where it says "edit internet apn" and put in the following information from this page:
    T-Mobile APN Settings | T-Mobile 4G APN Settings
    There are two different addresses to put in for the APN. Make sure you're entering the info to access LTE.

    If you're unable to send MMS, then choose "edit mms apn" and put in the following information from here:

    Let us know if this works.
    03-31-2014 02:43 PM
  6. Steve Adams's Avatar
    Well, I called t-mo yesterday, and while on the phone with them it just started working? weird. Oh well, at least its working!

    Oh, BTW, thanks for the help! Its great coming here, getting suggestions within ten mins of posting a question.
    04-01-2014 08:07 AM
  7. mary beth hale's Avatar
    Glad it's working. Happy vacation
    04-01-2014 08:45 AM

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