Hello,
I saw this forum and though maybe you guys could help me out. I sold my old phone (samsung ativ s) to my brother because I got the Nokia lumia 925. Because we needed to do a factory reset but I had no idea how, I whiped the phone using the Windowsphone.com site. WORST IDEA EVER! because the OS won't boot correctly...... It ask for the Sim-card pin and then the screen just stay black with the connection thing on top and the battery. If you press the lock button, the drop down screen to turn off your phone will show and you can turn it off again.. And thats all.
We tried resetting it with the (!) method. it shows the cogwheels but it didn't work.
Edit 1: Holding the middle button will open the speech thingy, but it says it can't connect to the network
Edit 2: pressing the back button will open a blue screen with nothing else on it (except network and battery icon on top)
Edit 3: Found a video with someone having the same problem
https://www.youtube.com/watch?v=sCNF0LydCnE&list=UUurC2AtudrlhmzvL-5j5_hA
I have no idea what to do, and i feel so stupid and guilty because i think i just broke the phone for my brother...:angry::angry::unhappy:
I saw this forum and though maybe you guys could help me out. I sold my old phone (samsung ativ s) to my brother because I got the Nokia lumia 925. Because we needed to do a factory reset but I had no idea how, I whiped the phone using the Windowsphone.com site. WORST IDEA EVER! because the OS won't boot correctly...... It ask for the Sim-card pin and then the screen just stay black with the connection thing on top and the battery. If you press the lock button, the drop down screen to turn off your phone will show and you can turn it off again.. And thats all.
We tried resetting it with the (!) method. it shows the cogwheels but it didn't work.
Edit 1: Holding the middle button will open the speech thingy, but it says it can't connect to the network
Edit 2: pressing the back button will open a blue screen with nothing else on it (except network and battery icon on top)
Edit 3: Found a video with someone having the same problem
https://www.youtube.com/watch?v=sCNF0LydCnE&list=UUurC2AtudrlhmzvL-5j5_hA
I have no idea what to do, and i feel so stupid and guilty because i think i just broke the phone for my brother...:angry::angry::unhappy:
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