The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. Adrien Houdart's Avatar
    Hello guys,

    I have a Samsung Ativ S running Windows Phone 8.1. My phone has some problems connecting to the 3G.

    When I turn my phone on, there is no problem. The mobile data connection works. (showing H+). Then, when I switch it to sleep mode, it will loose the H+ after a few seconds/minutes and show H. However with the H signal, I can't access the internet (but I receive toasts).

    To get back the data connection working, I need to toggle on and off the airplane mode Then it works until a put my phone in sleep mode

    I tried a lot of thing such as hard reset, adding manually an apn, changing csc, disabling data sense, ... But none of these worked.

    I know this is a problem related to the OS and not to the carrier because I tried with another sim card from another carrier, and got the same bug. Then I put my sim card into a Lumia 625 and it works perfectly.

    I got this problem since the last update of Windows Phone 8.1.

    I was wondering if someone else was having this problem and if he managed to fix it. (Hope it will be fixed in the final release of WP 8.1)

    Thanks for your help.

    Adrien

    Information:
    • Modele : Samsung Ativ S GT-I8750
    • Os Version: 8.10.12397.895
    • Firmware revision number: 2424.13.10.1
    • Hardware revision number: 15.15.1.0
    • Carrier : Base (Belgium)


    When it's working (showing H+)
    wp_ss_20140716_0001.jpg

    When it's not longer working (after a few secondes in sleep mode)
    wp_ss_20140716_0002.jpg
    wp_ss_20140716_0003.jpg
    wp_ss_20140716_0004.jpg

    FIX: I flashed my Ativ S to gdr3
    Last edited by Adrien Houdart; 07-19-2014 at 02:19 AM. Reason: Problem fixed
    07-16-2014 09:55 AM
  2. kole82's Avatar
    Go to settings-apn chek Automatic APN and restart your phone..
    07-18-2014 03:16 AM
  3. Adrien Houdart's Avatar
    I had already tried that, but thanks for your answer.

    I fixed the problem by flashing it back to GDR3. I'll have to wait for the official 8.1 release to get back the new functionalities but I suppose this won't be too long.

    Have a nice day.

    Adrien
    07-19-2014 02:17 AM

Similar Threads

  1. Quikr working on official Windows Phone app for Indian classifieds
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-16-2014, 09:30 AM
  2. Data Sense limit
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 07-16-2014, 09:21 AM
  3. Things on the Windows Phone
    By Neyney10 in forum Windows Phone 8.1 Preview for Developers
    Replies: 0
    Last Post: 07-16-2014, 07:45 AM
  4. how to install a certificate on my Nokia lumia 920
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 07-16-2014, 07:38 AM
  5. Jack Lumber Review Easily the best lumberjack game on Windows Phone
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-16-2014, 07:00 AM
LINK TO POST COPIED TO CLIPBOARD