1. Dustin Hodges's Avatar
    Hello WPCentral Community. I am currently having a problem on my new Windows 8 (core) tablet. Every once and a while, each day, my tablet will become non-responsive (including buttons), then after a little bit it will BSOD with the error DRIVER_POWER_STATE_FAILURE. Furthermore, upon opening the dump file in Windows Debugger, it seems to attribute the problem to ACPI.sys. Can anyone help me with this problem?



    My Device:
    Samsung Ativ Smart PC (500T Model)
    Intel ATOM 1.8GHz
    2GB Ram
    Windows 8 Core
    Waccom Digitizer Display
    No PC Dock or Keyboard
    4GB MicroSD Installed (Was happening before this)
    All Windows and Driver updates from Samsung SW Updater and Windows Update installed. (was happening before this)
    Uninstalled 3RD Party Anti-virus; Using built-in Windows Defender Anti-virus (was happening before this)
    Latest Waccom Drivers installed (was happening before this)



    Here is the output of the dump file:


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 00000003, A device object has been blocking an Irp for too long a time
    Arg2: 867a4780, Physical Device Object of the stack
    Arg3: 823fcb40, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: 86656008, The blocked IRP

    Debugging Details:
    ------------------


    DRVPOWERSTATE_SUBCODE: 3

    IMAGE_NAME: ACPI.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 505aa9ed

    MODULE_NAME: ACPI

    FAULTING_MODULE: 884af000 ACPI

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    STACK_TEXT:
    823fcb18 81d2b158 0000009f 00000003 867a4780 nt!KeBugCheckEx
    823fcb50 81d2b18b 867bacb8 00000000 81deb558 nt!PopIrpWatchdogBugcheck+0xb0
    823fcb68 81c64e43 867bad00 867bacb8 18c41b05 nt!PopIrpWatchdog+0x28
    823fcc20 81c64a7e 823f4330 823fcc68 852e9040 nt!KiExecuteAllDpcs+0x1f2
    823fcd40 81d62d54 00000000 0000000e 80d59fa8 nt!KiRetireDpcList+0xed
    823fcd50 81ce1c8a 00000001 00000000 823fcd84 nt!KiIdleLoop+0x38
    823fcd80 81e281a3 ffdf03d8 823fcda0 00000000 nt!KiGetXSaveSupportedFeatures+0x23
    823fcfb4 00000000 00000000 00000000 00000000 nt!KiInitializeXSave+0x78


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: 0x9F_3_isstrtc_IMAGE_ACPI.sys

    BUCKET_ID: 0x9F_3_isstrtc_IMAGE_ACPI.sys

    Followup: MachineOwner
    ---------
    And here is a copy of dump files (there are 2) in a zip: https://www.dropbox.com/s/904np1sng8kabv7/Minidump.zip



    Any help!? Why is my new tablet suddenly doing this?
    06-04-2013 10:06 PM
  2. chaitanya91845's Avatar
    I would have recommended these articles:
    How to troubleshoot "Stop error code 0x0000009F (DRIVER_POWER_STATE_FAILURE)" in Windows XP
    Windows DRIVER_POWER_STATE_FAILURE error.
    How do I fix the DRIVER_POWER_STATE_FAILURE error in Windows 8?

    But what worries me is that you might have already read them as you have updated your tablet's drivers.
    06-05-2013 12:06 AM
  3. Dustin Hodges's Avatar
    I would have recommended these articles:
    How to troubleshoot "Stop error code 0x0000009F (DRIVER_POWER_STATE_FAILURE)" in Windows XP
    Windows DRIVER_POWER_STATE_FAILURE error.
    How do I fix the DRIVER_POWER_STATE_FAILURE error in Windows 8?

    But what worries me is that you might have already read them as you have updated your tablet's drivers.
    I have read these, and all my drivers are up to date.

    What's weird is that this seems to commonly occur during standby/resume, while I'm experiencing it right in the middle of use, nowhere near when I woke the device.
    06-05-2013 05:04 PM
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