Anyone have any ideas, I'm having the same problem.
I found the service manual for the i780, and it seems as if the front place including screen will come off if you remove the six screws that hold the thing together.
Honestly, this post is the first I've heard of it for the Epix. I don't have the problem and have no idea how to solve once it gets in. The issue was rampant for the Treo Pro and it seemed to be a fit issue with the screen. I don't think anyone ever really solved other than through the return process.
Thanks for the information. I did pull my Epix apart and was able to clean the back of the digitizer and the front of the LCD screen. The only problem I ran into was the ribbon cable on the left side of the front bezel. I pulled it out, and didn't realize there was a ribbon latch on the back of the main circuit board. Once I reattached the ribbon cable, it worked like a charm.
