Laptop keeps asking permission to allow external device(camera)

[malamute63]

Good day everyone!
I am currently using a software(Splashtop) to allow me to watch my home. It's on the Samsung notebook 9, and being controlled via my smartphone. Except, as i try to get it up and running, as i turn on Splashtop, a window comes up every time on the laptop asking for permission to allow this external device. It doesn't give the option of "always allow this connection" or something like that.

Anyone know which setting allows this connection always??

Thank you

 

[Chintan Gohel]

maybe in settings > privacy >other devices > camera
Also in privacy > camera > apps that access camera

 

[malamute63]

Thanks, but there is nothing there. Best i can figure out so far,,(and i am no techie),in settings, under camera tab, ,is there is a list of "allowed" apps, "choose apps that can use your camera", for access to the camera, and that Splashtop needs to be inserted into that list. There is not option given to add applications.

 

[Chintan Gohel]

Thanks, but there is nothing there. Best i can figure out so far,,(and i am no techie),in settings, under camera tab, ,is there is a list of "allowed" apps, "choose apps that can use your camera", for access to the camera, and that Splashtop needs to be inserted into that list. There is not option given to add applications.

can you reinstall the software?

 

[malamute63]

The repeated request to "allow" the application to proceed, is being asked by the operating system of Samsung Notebook 9, not the application.

 

[Chintan Gohel]

The repeated request to "allow" the application to proceed, is being asked by the operating system of Samsung Notebook 9, not the application.

I see :straight:. No ideas right now