1. greycounciller's Avatar
    When using the main news page then hitting the 'Latest Discussion' tab, upon trying to open any of the latest links, they no longer load in my browser in mobile view.
    Green line in IE gets about 4/5 of the way and doesn't move. Same when using UC Browser and over WiFi as well as 3g. Is it a problem with my phone or your site?
    09-04-2013 02:03 AM
  2. James Falconer's Avatar
    We are investigating a server issue at this very moment. Keeping my fingers crossed that once resolved your issue will be resolved as well.

    Let me know if this persists and I can have tech check it out!
    09-04-2013 08:43 AM
  3. greycounciller's Avatar
    Thanks James. Still occurring at the mo, post back when it's working. Also, I'm getting the words 'undefined' on a blank page after I make posts.
    09-04-2013 09:07 AM
  4. James Falconer's Avatar
    Interesting. So this isn't working for you:

    discussions.png

    What device/browser are you on?
    09-05-2013 08:25 AM
  5. greycounciller's Avatar
    No, this is what I get, the loading bar only goes so far with nothing in the page....wp_ss_20130905_0001-1-.png
    09-05-2013 09:35 AM
  6. greycounciller's Avatar
    Shouldda mentioned, L920 using IE and UC Browser struggle's but makes it about 10% of the time.



    Sent from my Lumia 920 using Tapatalk
    09-09-2013 01:01 AM
  7. James Falconer's Avatar
    I think I 'might' know what is going on here... did you tap one of the 'featured forum' links at the top of the forums homepage?... and that's where things hang?
    09-09-2013 08:59 AM
  8. greycounciller's Avatar
    I have touched that page and many more on your site.
    One thing I think I did do was change from the "Default Mobile View" to the 'Pink Beta' one and notice that that for a while, both formats would load and now only the Pink one does in mobile view and I can't load or reply to a page that is more than one page long.
    09-09-2013 09:31 AM
  9. greycounciller's Avatar
    Don't know if you did anything your end, but as of now it has now started working as normal and pages are loading fine, thanks.
    09-10-2013 11:09 AM
  10. James Falconer's Avatar
    09-11-2013 08:19 AM
  11. greycounciller's Avatar
    Don't know if you did anything your end, but as of now it has now started working as normal and pages are loading fine, thanks.
    Ooops, spoke to soon.
    All gone awry again, this time I can only view in desktop mode and it will no longer let me sign in.
    Also, If I get mobile view, I get your banner ad's display at the top of a blank webpage, the one below the "Shop Online" banner, and it's three ad's that show.
    09-14-2013 04:09 AM
  12. James Falconer's Avatar
    Do things improve if you change over to the pink mobile theme?
    09-16-2013 08:11 AM
  13. greycounciller's Avatar
    No, it doesn't. It's slow to load a full page and when there are more than 2 pages, it won't load the 2nd page.
    09-16-2013 08:46 AM
  14. greycounciller's Avatar
    I've spent the day reflashing over and over the Amber update and find that it's still slow in loading pages from your site. I get all pages to load in desktop mode, but in mobile view it is still slow, but I get all pages to load. Only have the new pink 'beta' view as a mobile option. Also, the word 'undefined' shows up after I post on a blank page.
    09-17-2013 01:27 AM
  15. James Falconer's Avatar
    grey,

    I'm going to loop tech into this conversation. They may have some questions to help us get to the bottom of this issue. Thanks for your patience!!!
    greycounciller likes this.
    09-17-2013 09:26 AM
  16. cejanek's Avatar
    I also have problem with blank pages. Several webpages that load normally on my computer just don't show in IE on my mobile. The loading bar goes to the end, but nothing happens.
    www.touch.dailymotion.com
    is an example of one of those sites.
    09-18-2013 07:32 AM
  17. greycounciller's Avatar
    Just tried that site and mine too doesn't work.
    09-18-2013 08:07 AM
  18. James Falconer's Avatar
    Well there's nothing we can do about the OTHER sites, but for our own sites... we can certainly address the problem, providing we find the cause :)
    09-18-2013 08:48 AM
  19. greycounciller's Avatar
    Just to give an update and extra info.
    I think this error maybe down to either an app or the Nokia extras "extras + info' or 'network +'.
    I flashed my phone back to 1308 FW, no apps installed and browser was working fine and loading pages.
    Did an OTA to Amber and installed many of my original apps and it still worked ok though slowing up a bit.
    Lastly added all the Nokia extras except 'Access Point' and it seems to of came back.
    At the moment today and yesterday, it's been hit and miss, mostly hit, but the problem is still there.
    09-20-2013 09:52 AM
  20. greycounciller's Avatar
    Another Update.

    This morning, loading was still playing up so I focused on the ' page banners' in particular the Google based "Adchoice" ones.
    Highlighted one and went to the Adchoice settings and opted out for receiving them. Restarted browser and all has been fine thus far. Loading pages appears normal and I can navigate through post pages as well.
    That is, unless something has changed your end!
    09-21-2013 03:46 AM
  21. James Falconer's Avatar
    Don't think anything major has changed on our end...
    09-23-2013 09:08 AM
  22. greycounciller's Avatar
    Well, it seems to be working better and I can access all pages at last albeit a bit slower on some.
    09-23-2013 09:18 AM
  23. James Falconer's Avatar
    Ok great. Let me know if you run into any hangups! Glad it's working!
    09-24-2013 08:22 AM

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