1. songvui000's Avatar
    Hi everybody, i am a new member. I don't usually update news. So anyone tells me why i can't use voucher nokia to buy app and how to repair it.
    I have 2 pictures about it. You can see.


    Thank you everyone.
    12-22-2013 10:40 AM
  2. niel27's Avatar
    Go to wallet app on your phone and check your Microsoft account balance. If it is still showing zero, then the voucher was not redeemed.

    Also, I hope you are using US Store.
    12-22-2013 10:49 AM
  3. JaiMento's Avatar
    Have you redeemed the voucher code to your MS Account?

    Go to your wallet app
    Add payment option
    Select Microsoft Gift Card
    Redeem code
    12-22-2013 10:51 AM
  4. songvui000's Avatar
    I use us store and my wallet was redeemed code. It has more than zero. With money in wallet , i sure i can buy that app.
    12-22-2013 10:55 AM
  5. songvui000's Avatar
    Have you redeemed the voucher code to your MS Account?

    Go to your wallet app
    Add payment option
    Select Microsoft Gift Card
    Redeem code
    my wallet

    But i can't use it.
    12-22-2013 11:06 AM
  6. songvui000's Avatar
    Go to wallet app on your phone and check your Microsoft account balance. If it is still showing zero, then the voucher was not redeemed.

    Also, I hope you are using US Store.
    hello guy, can u help me
    12-22-2013 11:38 AM
  7. niel27's Avatar
    hello guy, can u help me
    Check these two threads. I would advise you to call xbox billing support.

    http://answers.microsoft.com/en-us/w...1-b42e715a00b7

    and

    http://forums.windowscentral.com/win...tore-help.html
    songvui000 likes this.
    12-22-2013 12:24 PM

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