06-26-2017 07:54 PM
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  1. TruPlaya187's Avatar
    I finally cancelled my pre-order. After promising up and down yesterday that there would be an update that day, and then silence on the Facebook page, I just can't trust them anymore.

    The fact that we've seen zero proof of anything related to Windows Phone support is just too much for me on a company that I don't feel like I can trust. I don't want a SmartWatch that doesn't integrate with my phone, and I'm afraid that's what they're going to be shipping when they finally do.
    I'm thinking the same thing as you! Did you get your refund yet?

    Anyway you should see their Twitter account with all the comments from people....ouch!!! At 11h00 PM EST, they said "we are finalizing our update"..................stilll waiting......lol That's not a good sign at all!!!!

    Maybe Charlene Chua here from Kreyos could share some information!
    05-16-2014 09:29 AM
  2. Jeffrey Davidson's Avatar
    No, not yet - but I just put the request in today.

    At least when I pre-ordered something like the Airo Band - https://www.getairo.com/ - when those guys realized they were just over the heads, they refunded everyone's money. At this point, it seems like these guys should have just done that.
    05-16-2014 11:45 AM
  3. Jeffrey Davidson's Avatar
    05-16-2014 11:47 AM
  4. hotphil's Avatar
    I'm thinking of ordering one of the Kreyos Meteors. Their blog seems to suggest there's some in boxes (nearly) ready to go. Delays with components are probably to be expected. But I'm intrigued by stuff I read about being WP compatible from launch and shipping meant to have started yesterday - specifically I would have expected to see an app in the Store by now...
    Wonder whether I should pre-order or not. Decisions, decisions.
    jjb4430 likes this.
    05-20-2014 07:48 PM
  5. jjb4430's Avatar
    Same boat, I am also concerned about the lack of app in the store. This will probably lead me to wait and not grab one at launch... Which will lead me to consider other products. Why cant they just put up a demo video like they have for android and iOS?
    05-21-2014 12:51 AM
  6. TruPlaya187's Avatar
    Got a tweet last night saying that they will post an update this week.

    If you are looking for more info, visit their facebook page and reads some comments that Kreyos wrote back to the backers.

    If I was you, I would wait for the pre-orders since I've been a backer since day one and still waiting for my watch.
    05-21-2014 08:00 AM
  7. Jeffrey Davidson's Avatar
    Got a tweet last night saying that they will post an update this week.
    They'll update this week! Promise! Cross my heart! Unless they don't. Because floods, or something.
    05-21-2014 08:25 AM
  8. TruPlaya187's Avatar
    They'll update this week! Promise! Cross my heart! Unless they don't. Because floods, or something.
    Even if there is still issues concerning the floods or something else, they should update with any information they have.

    I think that the person (or peoples) concerning the communication has changed, since in the Facebook comments, emails, tweets have more details and they answer better to comments on Facebook. Before, the comments were basically copy/paste over and over, now they answer a lot of comments with more info.

    Only time will tell when we will receive the watch and also if it is compatible with WP 8/8.1
    05-21-2014 12:35 PM
  9. TruPlaya187's Avatar
    Another update came out today. Nothing major but they wrote that we should have another update Monday.
    05-22-2014 08:49 PM
  10. TruPlaya187's Avatar
    Here is another email that Kreyos sent last night


    Hi Everyone,

    We've finally met up and finalized some details with our logistics partners. And, yes, the good news is that we can ship out the first 5000 units to our US warehouses! We'll then be distributing these initial units from there.

    More good news: our FCC certification is finally approved. It'll take around seven business days for it to be searchable on the FCC online database, though. Despite that, this means we've already gotten the green light to ship out the 5000 units since we have the approval needed.

    The container vessel we're using is already booked for the 2nd of June. Our partners advised us to use LCL, or Less Than Container Load. This means we'll be sharing the container with someone else as we can't fill a whole container as of the moment.

    We're also still pushing our supplier to get the speakers to us earlier so we can churn out more on our assembly lines.

    We've got more updates coming in on the next few days so stay tuned, guys.




    Best Regards,

    The Kreyos Team


    So far it is getting better! We shall see with the next update and u wonder who will be the first 5000 backers to receive their watch.
    05-24-2014 09:03 PM
  11. jjb4430's Avatar
    The second they put out a demo of a WP app that can send/receive texts/phone calls, do heart rate monitoring, and run twitter I'll have an order in. I think it is reasonably priced and we should expect that level of basic functionality.

    Here is another email that Kreyos sent last night


    Hi Everyone,

    We've finally met up and finalized some details with our logistics partners. And, yes, the good news is that we can ship out the first 5000 units to our US warehouses! We'll then be distributing these initial units from there.

    More good news: our FCC certification is finally approved. It'll take around seven business days for it to be searchable on the FCC online database, though. Despite that, this means we've already gotten the green light to ship out the 5000 units since we have the approval needed.

    The container vessel we're using is already booked for the 2nd of June. Our partners advised us to use LCL, or Less Than Container Load. This means we'll be sharing the container with someone else as we can't fill a whole container as of the moment.

    We're also still pushing our supplier to get the speakers to us earlier so we can churn out more on our assembly lines.

    We've got more updates coming in on the next few days so stay tuned, guys.




    Best Regards,

    The Kreyos Team


    So far it is getting better! We shall see with the next update and u wonder who will be the first 5000 backers to receive their watch.
    05-25-2014 12:55 PM
  12. TruPlaya187's Avatar
    The second they put out a demo of a WP app that can send/receive texts/phone calls, do heart rate monitoring, and run twitter I'll have an order in. I think it is reasonably priced and we should expect that level of basic functionality.
    I've backed this project because they were the first one to say that WP was compatible with the watch. Now they still haven't shown one video with the watch and WP! I really hope that it will work!!!!
    05-25-2014 07:53 PM
  13. hotphil's Avatar
    Me too - My credit card's sat here waiting. If I can see the available functionality with Windows Phone demoed, I'll order one.
    05-25-2014 08:04 PM
  14. TruPlaya187's Avatar
    They said that another update is coming soon so let's hope that they will have a video for us!!!!
    05-25-2014 09:04 PM
  15. TruPlaya187's Avatar
    Hi! Well just received another email from Kreyos today!

    Hi Everyone,

    A majority of our backers were wondering if they're part of the initial 5000 orders to be sent out this coming June. That said, we've compiled a list of those people who fit in this category. These are individuals who have backed the project from early June 2013 to mid-July 2013. If you want to know if you're part of the list, you can check out and see if your name is written there.

    To view the list, click here: https://docs.google.com/spreadsheets...cu7D7w/pubhtml

    As for the delivery estimates, the vessel we've booked for will take 3 to 4 weeks to reach our US warehouses. Once that happens, it'll only take a few days for our logistics team to send out all the orders. We'll be posting more concrete estimates once our container has reached the US.

    Also, there were some inquiries on our CE certification. Similar to our FCC approval, we're happy to announce that we also have certification on CE. So we have these two already covered.

    To wrap up, if you have any questions regarding this list, just send in an email to our support team at support@kreyos.com. More updates coming soon guys, so stay tuned.




    Best Regards,

    The Kreyos Team

    I'm part of that list yeah!!!!!!
    05-27-2014 05:42 AM
  16. Jeffrey Davidson's Avatar
    Heh - 3 to 4 weeks to reach the US? I would have thought they'd be bending over backwards to get at least this first handful of watches in the hands of their longest-waiting customers ASAP, but I guess not. I wonder if the wave of refund requests have been digging in a little too deep recently.

    I'm really curious to see how this goes, especially with WP support. If it ends up being awesome, I'll certainly re-order, but I'm still not regretting my own refund at this point.
    05-27-2014 02:06 PM
  17. jjb4430's Avatar
    3-4 weeks is pretty normal for a container ship to reach the US from China. Now, could they have DHL'd/UPS'd to have it here by the end of the week? Of course, but it is more expensive. After the next production run bake in an additional 4 weeks of logistics... Question is does that clock begin before or after these 5000 reach the US. We'll see... Like you say at this point I'm more curious to see the actual support for WP.
    05-28-2014 05:48 AM
  18. hotphil's Avatar
    Yep, it will be cheaper to ship them via sea, but I hoped they'd air freight them, get them out there and create buzz. Maybe air freighting batteries is an issue.
    For the moment "never ever first gen ever" is probably my stance.
    05-28-2014 06:29 AM
  19. TruPlaya187's Avatar
    This morning I've asked two thing to Kreyos:

    - Will there be an email sent to all 5000 backers to make sure?
    - If they are creating a video with WP right now to show that it does work.

    Because I'm happy that I'm on the list but I really want a video being published with WP since that's what I'm using.
    05-28-2014 06:49 AM
  20. fefris's Avatar
    Yep, it will be cheaper to ship them via sea, but I hoped they'd air freight them, get them out there and create buzz. Maybe air freighting batteries is an issue.
    For the moment "never ever first gen ever" is probably my stance.
    They have 'sent' them by sea so they get another month to get them to work. In reality they have shipped nothing... this is just another delaying tactic. You can ship anything by air and the cost is based on weight, these are considered light. Ships are used to move cars, planes, furniture, lead blocks.

    Smartwatches fly... unless you are need more time to finish the product
    05-30-2014 08:17 AM
  21. TruPlaya187's Avatar
    They have 'sent' them by sea so they get another month to get them to work. In reality they have shipped nothing... this is just another delaying tactic. You can ship anything by air and the cost is based on weight, these are considered light. Ships are used to move cars, planes, furniture, lead blocks.

    Smartwatches fly... unless you are need more time to finish the product
    That's really a good point you have there...Now the only thing left if to......wait again.
    05-30-2014 09:22 AM
  22. Jeffrey Davidson's Avatar
    They made a comment on today's Facebook post that confirmed the first 500 had been shipped that's interesting:

    Is the windows compatibility confirmed yet?

    Kreyos: The Next Generation Smartwatch It is confirmed. We are polishing up the app now and it will be ready before you receive it or shortly after. We'll make sure to post videos and photos very soon! (Next update)
    06-03-2014 06:34 AM
  23. TruPlaya187's Avatar
    They made a comment on today's Facebook post that confirmed the first 500 had been shipped that's interesting:
    I guess I missed that comment!

    Good to know and can't wait to see it in action!!!

    Update : I went back to the comments section and the message : Kreyos: The Next Generation Smartwatch It is confirmed. We are polishing up the app now and it will be ready before you receive it or shortly after. We'll make sure to post videos and photos very soon! (Next update) (2hours ago)

    Was posted way before the comment/question : Is the windows compatibility confirmed yet? (59 min ago)

    So I don't think that their response was referring to the question if it was Windows compatibility...
    Last edited by TruPlaya187; 06-03-2014 at 07:28 AM. Reason: adding information
    06-03-2014 07:15 AM
  24. hotphil's Avatar
    Is that "shipped" as in "on a ship for the US, arriving in 3-4 weeks", or shipped as in "with a courier for delivery to end users"?
    The two are very different...
    I'll continue waiting.
    06-03-2014 08:22 AM
  25. TruPlaya187's Avatar
    Is that "shipped" as in "on a ship for the US, arriving in 3-4 weeks", or shipped as in "with a courier for delivery to end users"?
    The two are very different...
    I'll continue waiting.
    It is shipped as in on a ship for the US...
    06-03-2014 10:16 AM
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